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29 Jun 2024

Senior IT Infrastructure Engineer

🇨🇦 Vancouver, BC, Canada
Full Time
5+ years exp.

Position: Senior IT Infrastructure Engineer

Department: Information Technology

Reports to: Senior Manager, IT Infrastructure


The Senior IT Infrastructure Engineer is focused on technology infrastructure management for Canucks Sports Entertainment (CSE) and Aquilini Group (AG), supporting all physical, virtual, and cloud based IT systems. This role will provide monitoring, maintenance, and support relating to Operating System Servers (Windows, Linux), with the aim of providing a stable environment and maximizing the availability of technology infrastructure. Acting as a subject matter expert, this role will work with the IT Infrastructure team to respond to systems and server related escalations, requests, and projects.

This role will focus on:

  • Designing, implementing, and administering IT infrastructure to support current and future business requirements, including physical and cloud compute/storage environments, network and communication infrastructure, and endpoint device configuration
  • Overseeing and maintaining backup tools, topology, and disaster recovery processes
  • Implementing and supporting maintenance and upgrades of system infrastructure such as Host hardware (Dell, HP Cisco Hyperflex), SAN technologies, SQL, VMWare, Hyper-V, and cloud technologies
  • Performing regular system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and processes for service level integrity and performance
  • Identifying and resolving production capacity, contention, resource, and application deficiencies
  • Assisting in the development of security recommendations and managing security information priorities
  • Developing and participating in actions to maintain and improve risk management and compliance programs
  • Troubleshooting infrastructure hardware and software issues, following issues through to resolution
  • Acting as tier 2/3 technical support to Service Desk and supporting Microsoft client O365 services
  • Providing on-call support and work off hours in a 24x7 production support environment as required


  • A team you can belong to and believe in
  • A fun, high energy environment
  • An open mind for new ideas
  • The opportunity to embark on a career development journey
  • Lots of fun staff events throughout the year
  • Onsite gym and underground parking


  • Post-secondary degree or diploma in a technology-related field
  • At least five years of experience in a related System Administrator role
  • Advanced knowledge and hands-on experience of Microsoft Windows Server technologies, Office 365, Azure infrastructure, Microsoft Intune, and Active Directory Entra ID
  • Advanced knowledge of virtualization (VMware preferred)
  • Advanced knowledge of on SAN and Cloud Storage systems
  • Advanced knowledge of on on-premises and cloud backup systems (Veeam & Rubrik preferred)
  • Proactive and innovative mindset in terms of identifying ways in which technology can support business needs
  • Excellent interpersonal and communication skills with the ability to build collaborative relationships internally and externally
  • Self-motivation and accountability for ensuring service levels are achieved and exceeded
  • Team player attitude with solid organizational skills including attention to detail and multi-tasking skills
  • Ability to work extended non-business hours and some travel as required
  • A strong understanding of and commitment to uphold our company values of discipline, respect, excellent, attitude, and mindset (DREAM)
  • Onsite role at our office in downtown Vancouver


  • Microsoft Certified Systems Engineer (MCSE) or equivalent

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.

External Apply