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Job listing closed on 5 Jun 2024
30 May 2024

Disability Access Officer

🇬🇧 Newcastle upon Tyne, UK
Full Time
3+ years exp.

Disability Access Officer (DAO)

Location – Newcastle Upon Tyne (Hybrid)


Competitive Salary

We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.

About the role

We’re looking for a passionate disability advocate to support the Club in ensuring that we have safe, inclusive and accessible facilities for our disabled supporters. We are committed to ensuring our disabled fans have a brilliant match day experience and this role will be critical in improving and maintaining that.

It will be essential to build and maintain relationships with our Disabled Supporters Association to deliver a collaborative approach to the improvement of facilities and services within the stadium. Acting as a ‘champion’ for our disabled fans you will ensure that the Premier League’s Equality, Diversity and Inclusion Standards are at the forefront of decision making.

Your impact

You will be a passionate advocate for people with disabilities with an extensive understanding of the practical application of the 2010 Equality Act, with recent formal Disability Awareness Training.

You will have extensive knowledge of safeguarding children and vulnerable adults with a in depth understanding of, and commitment to Equality, Diversity and Inclusion (EDI), and how they relate to the role of the Disability Access Officer and the wider EDI Club strategy.

Operational experience connected to major events and knowledge of football stadiums would be highly desirable, as would experience of working with football supporters.

Match day working will be a critical element of this role.

About the team

Joining our growing and friendly People and Talent Team, you will report in to our Head of Inclusion.

Why choose us?

We’ve got a range of great benefits and rewards, from flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discount at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch and the best part, free tea and coffee. In addition, we run a salary sacrifice scheme which includes, tech, car, cycle to work and many more.

United As One

We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.


We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.