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28 Sept 2023

Matchday Wellbeing Officer

🇬🇧 Newcastle upon Tyne, UK
Part Time
1+ year exp.

To work every match day – which will include weekends/ evenings/ bank holidays.

Great rates of pay!

This is an exciting time at Newcastle United and we are looking for talented individuals to support us on our journey. To help us deliver on our ambitious plans we have a fantastic opportunity for Wellbeing Officers to support our safeguarding, inclusion and security teams to ensure the safety and wellbeing of visitors and staff within designated sections of the stadium.

  • You will ensure your area remains a safe and inclusive environment and supports our Safeguarding and Equality, Diversity and Inclusion policies and supporting legislation.

  • This can include assisting and monitoring of individuals whose behaviour may pose a risk of harm to themselves or others.

  • Ensure accessible entrance and exit routes remain free from hazards throughout the game.

  • applying lost/found child/person protocols.

  • You will have exceptional written and verbal communication skills and be able to build strong relationships with colleagues.

  • You will have experience of working with vulnerable people and diverse groups to ensure we can meet their needs.

  • You will be able to manage conflict and difficult situations in a timely manner.

  • Confidentiality and discretion are key when dealing with sensitive information!

It is essential you and have prior knowledge and experience of applying Safeguarding, Wellbeing Accessibility, Equality, Diversity and Inclusion knowledge in practical scenarios that involve members of the public.

You will have a FA Safeguarding Children certificate, FA Safeguarding Adults certificate and FA Equality, Inclusion and Diversity certificate and are willing to complete further training as required.

If this sounds like you, please follow the link and apply below.

Next stage: We will be holding interviews at St James Park. Those selected will be invited to attend an interview and assessment on 11th October. Please note that if you are unable to attend on this date, between the hours of 4.00pm and 7.00pm we will not be able to offer alternative date or time. If you do not receive an invitation to attend an interview by 6TH October, please assume that you will not have been successful. It is with regret that, due to the high volume of applicants we will not be able to provide feedback.

Please note that should we receive a high volume of suitable candidates we will close this vacancy early so we would suggest applying as early as possible.

External Apply