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28 Aug 2024

Global Partnership Sales Insight Specialist (Activations and Renewals)

đŸ‡ș🇾 Orlando, FL, USA
Full Time
4+ years exp.

Before we get into the specifics of the role, there are a few things we want you to know:

At the Orlando Magic, our approach is to not only learn as much about you as we can, but for you to learn about us. This is definitely a two-way street, so time with your potential new leader, teammates, and/or other departments that the role will work with is critical. It isn’t just, “what are we looking for”, but also, “what do we have to offer you” and “are we the right fit for you.” While every position is different, our interview process is typically a three-step process, sometimes more depending on the level and nature of the role.

What we offer you:

  • 18 days of personal time off per year + 13 holidays (that is 31 paid days off year!) plus reduced summer work hours (every other Friday off during the off-season, which averages to another 8 days)
  • A hybrid work model, casual work attire on non-game days, staff tickets to Magic home games, learning and development opportunities, Employee Resource Groups (ERGs), company sponsored events, volunteer opportunities & outings for every employee
  • Fantastic benefits that include: medical, dental, vision, 401(k) with company matching, mental wellness resources, subsidized gym memberships, maternity & paternity leave
  • Culture built on Community, Innovation, Legendary and Teamwork!

A Quick Summary about the Global Partnerships Insights Specialist Role:

The Global Partnerships Insights Specialist will report to the Director of Global Partnerships Insights & Solutions, working on the strategic needs of the Global Partnerships department. The role will have a primary focus of managing current partnership insights and performance analysis, supporting the Global Partnership Activation team in measurement efforts of all partnerships, as well as supporting the retention sales efforts and incremental revenue growth opportunities.

What the Global Partnerships Insights Specialist will do:

  • Participate and support the strategic measurement efforts of all current partners, working in collaboration with the Activation team to measure what matters to clients and have meaningful reporting structure – both in content and creative - for partners to review on a regular basis.
  • Develop and maintain a Partnership Measurement Impact (PMI) process to identify key metrics of success for each partner, which is then thoroughly tracked and measured throughout the partnership, from initial onboarding of a partner throughout the life of the partnership.
  • Managing a process for all custom Key Performance Indicator (KPI) Reports for the Global Partnerships department, work directly with Business Strategy to build and deliver KPI reports.
  • Oversee partnership asset monitoring process with internal and external stakeholders and provide ongoing analysis and reporting to the Global Partnerships team.
  • Manage the external agencies and vendors used for partnership measurement, including but not limited to media and brand value across our linear and digital assets.
  • Coordinate partnership fan and market survey projects with the Business Strategy department.
  • Maintain reporting to show historical data related to revenue and performance metrics as needed to drive decision making for future partnership deals, assets and processes.
  • Collaborate with Business Strategy to develop and maintain Partner Performance Dashboards consisting of automated data from multiple sources to tell an overall performance narrative for each partner.
  • Maintain working relationships and product knowledge with other departments to help the fulfillment and visibility to partnership commitments for the full organization, utilizing organization communication tools and processes for success.
  • Provide ongoing insights and recommendations to changes needed in asset strategy in effort to perform best for partners and maximize revenue for the organization.
  • Provide ongoing brand & category analysis from across the sports industry, delivering insights evaluating comparative analysis on how current partnerships score against industry benchmarks, and identifying where new incremental revenue opportunities exist.
  • Support the department’s synergy with the Finance Department to follow account receivable process, ensuring a proper collections process, which includes reporting internally.
  • Participate in revenue forecasting reporting based on contractually obligated revenue, expiring contracts and predictive retention sales.
  • Work closely with the Director of Global Partnership Activation for ongoing needs of the retention and activation process.
  • Work closely with the Globally Partnerships Solutions Specialist to drive the overall strategic needs of the department forward, with the leadership of the Director of Global Partnerships Insights & Solutions.
  • Maintain work knowledge of NBA guidelines, rules and regulations for team partnerships.
  • Participate in retention sales pitches representing the data and insights to support the sales process.
  • Support affiliate team properties as necessary, including but not limited to, the evaluation of asset performance for cross-property partnerships managed by Global Partnerships.
  • All other duties as assigned.

What the Global Partnerships Insights Specialist needs to have:

  • Four (4) year degree in Sports Management, or Analytics, or equivalent work experience.
  • Four (4) + years’ experience in partnership marketing and analytics with a consumer brand, agency, media / sports property or similar account management position at a pro-sports team required.
  • Working knowledge of the media measurement landscape required.
  • Creative ability to develop and deliver best-in-class presentation materials is required.
  • Must be able to develop and maintain corporate relationships, with senior level executives, managers/clients.
  • Analytics and data background is preferred.
  • Proficient in CRM tools and processes is preferred.
  • Experience at developing activation marketing plans, promotions, presentations and proposals and demonstrated knowledge of general promotional concepts and marketing principles preferred.
  • Proven experience in partnership or media sales is preferred.
  • Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.
  • Ability to work select number (10-20) Magic home games, which includes nights and weekends.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Physical Requirements

None

Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means.
The Orlando Magic is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm

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