If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!
Retail Brand Ambassador
Position Overview:
The Atlanta Braves are looking for high energy and friendly individuals to add to our Retail team throughout the 2025 season. As a retail brand ambassador, you will be the frontline staff for the Atlanta Braves in-stadium retail store locations. This requires excellent customer service and communication skills. Games can occur at different times throughout the season, a flexible schedule is also a must.
Responsibilities:
- Must be available to work at minimum 85% of all Atlanta Braves home games during the 2025 MLB season.
- Greeting customers and responding to questions pertaining to the merchandise, all while providing outstanding customer service.
- Knowledge of operating registers
- Learning the loaded ticket functions and other promotional discounts for eligible customers.
- Being proactive during your shift and taking ownership of your stores inventory and overall appearance.
- Superior product knowledge of all brands and material while ensuring that all merchandise is correctly labeled and displayed.
- Recommend, select, and help locate or obtain merchandise based on customers’ needs.
- Willingness to work as a team to reach daily sales goals.
- Assist management team in restocking store inventories prior to and after games.
- Receive and assist with checking in merchandise from distribution centers and cross-checking proper inventory paperwork.
- Willing to work any store location throughout the ballpark as needed.
- Basic understanding and knowledge of Braves baseball.
- Other duties, functions, and special projects and responsibilities as assigned by manager.
- Assisting distribution center team as needed
Qualifications:
- Previous experience in retail sales or customer service preferred
- High-energy, friendly personality
- Outstanding communication skills. Ability to communicate with coworkers, guests, and managers.
- Ability to work long hours, weekends and holidays in various weather conditions including heat, cold, rain, etc.
- Have reliable transportation to and from work for all games
- Work 85% of games after potential hire date
- Must complete a successful background check
The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.
If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at [email protected]
