Job Title: Event Operations Gameday Staff

Department: Event Operations

Reports to: Manager of Event Operations

Job Summary:

The TQL Stadium Soccer Operations Gameday Staff will assist with ensuring the game flows with minimal interruption when the game ball is kicked out of bounds and assist the Manager, Soccer Operations and the Away Team Administrator with day of match duties. In this role you will patrol a section of the field and be responsible for putting a soccer ball on the appropriate ball stand during the flow of the game. You will work as a team to keep an inventory of game balls at half time and full time. You will also work independently and/or shadow Away Team Administrator during pre-game, half-time and post-game to ensure the visiting players and technical staff have everything they need to have a successful game day experience. Hours will vary depending on duties assigned that day.

What You’ll Do:

Assistant soccer ops staff with game day logistics
Assist with home team needs
Ball Manager will be on the pitch for the match
Attention to detail during each home match
Quick on feet in getting soccer balls replaced onto the ball stands
Dependable and willing to adjust to changing responsibilities on game day
Collect all soccer balls after both team’s warm-ups before the match
Confirm the visiting players locker room is set up to MLS standards
Greet and welcome the visiting Team Administrator, players, and technical staff as they enter TQL Stadium
Escort the visiting players and technical staff to their locker room
Ensure the visiting players and technical staffs post game food is delivered to the locker room
Report all incidents to Director of Soccer Operations; including but not limited to injuries or health related issues, lost or damaged property, and alcohol related incidents
Other duties as assigned

What You’ll Bring:

Demonstrate strong verbal and interpersonal skills with the ability to communicate effectively.
Always exhibit a professional appearance.
Ability to work positively in a fast-paced environment.
Ability to work majority of FC Cincinnati home games at TQL Stadium. This will include week nights, week days and holidays as needed.
Bilingual in English and Spanish is preferred. Ability to speak French and/or Portuguese is a plus.
Must have the ability to stand for long periods of time as well as walking, bending, and continuous climbing of stairs.
Ability to work outdoor events in hot, cold, wet, or windy conditions throughout duration of shift.

What You’ll Need:

Sports related industry, soccer environments as a player, coach or administrator is preferred
6+ months experience working as a concierge, event planner, waiter/waitress, housekeeper, or a role focused on providing excellent customer service.

About FCC

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community. FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.

Learn More!

TQL Stadium: learn more

Mercy Health Training Center: learn more

MLS NextPro: learn more

FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Event Operations Game Day Staff