Job Title: Soccer Operations Gameday Staff

Department: Soccer Operations

Reports to: Director of Team Administration

Job Summary

The TQL Stadium Soccer Operations Gameday Staff will assist with ensuring the game flows with minimal interruption when the game ball is kicked out of bounds and assist the Manager, Soccer Operations and the Away Team Administrator with day of match duties. In this role you will patrol a section of the field and be responsible for putting a soccer ball on the appropriate ball stand during the flow of the game. You will work as a team to keep an inventory of game balls at half time and full time. You will also work independently and/or shadow Away Team Administrator during pre-game, half-time and post-game to ensure the visiting players and technical staff have everything they need to have a successful game day experience. Hours will vary depending on duties assigned that day.

What You’ll Do:

Assistant soccer ops staff with game day logistics
Assist with home team needs
Ball Manager will be on the pitch for the match
Attention to detail during each home match
Quick on feet in getting soccer balls replaced onto the ball stands
Dependable and willing to adjust to changing responsibilities on game day
Collect all soccer balls after both team’s warm-ups before the match
Confirm the visiting players locker room is set up to MLS standards
Greet and welcome the visiting Team Administrator, players, and technical staff as they enter TQL Stadium
Escort the visiting players and technical staff to their locker room
Ensure the visiting players and technical staffs post game food is delivered to the locker room
Report all incidents to Director of Soccer Operations; including but not limited to injuries or health related issues, lost or damaged property, and alcohol related incidents
Other duties as assigned

What You’ll Bring:

Demonstrate strong verbal and interpersonal skills with the ability to communicate effectively.
Always exhibit a professional appearance.
Ability to work positively in a fast-paced environment.
Ability to work majority of FC Cincinnati home games at TQL Stadium. This will include week nights, week days and holidays as needed.
Bilingual in English and Spanish is preferred. Ability to speak French and/or Portuguese is a plus.
Must have the ability to stand for long periods of time as well as walking, bending, and continuous climbing of stairs.
Ability to work outdoor events in hot, cold, wet, or windy conditions throughout duration of shift.

What You’ll Need:

Sports related industry, soccer environments as a player, coach or administrator is preferred
6+ months experience working as a concierge, event planner, waiter/waitress, housekeeper, or a role focused on providing excellent customer service.

About FC Cincinnati

FC Cincinnati is a Major League Soccer team playing at TQL Stadium in Cincinnati, Ohio. Originally founded in 2015 by Carl H. Lindner III and co-CEO Jeff Berding, FCC started play in the United Soccer League (USL) in 2016. FCC entered MLS as the 24th team in 2019. The club’s wide and diverse ownership group is led by controlling owner Lindner III; as well as managing owners Meg Whitman and Dr. Griff Harsh; Scott Farmer; and George Joseph.

FC Cincinnati opened the club’s privately funded, 26,000-seat soccer-specific TQL Stadium in the West End neighborhood of Cincinnati in 2021, a venue which has won numerous global awards including the World Football Summit Best Venue 2022 in Madrid and the 2022 Prix Versailles World Title in the Sports Category in Paris, France.

FC Cincinnati won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. The club won the 2018 USL Regular-Season Championship in record-setting fashion and earned postseason berths in all three of its USL seasons. In 2017, FC Cincinnati also advanced to the semifinals of the Lamar Hunt U.S. Open Cup, a run that included victories over two MLS squads.

About TQL Stadium

TQL Stadium, home of FC Cincinnati, is one of the most ambitious soccer-specific stadiums in not only North America, but the world. Critically acclaimed firm Populous designed an innovative and forward-thinking stadium that is one of the largest soccer-specific facilities in Major League Soccer. TQL Stadium has been named Best Venue at the 2022 World Football Summit in Madrid and the 2022 Prix Versailles World Title in the Sports Category in Paris, France.

The stadium has five team locker rooms, including a comprehensive team suite for FC Cincinnati that features a dressing room, coach’s office, lounge, equipment storage and the Mercy Health Center of Excellence for the team’s medical and game day fitness needs. Within the 18 months of the stadium’s completion, TQL Stadium has featured both the U.S. Men’s and Women’s National Teams, including the USMNT’s FIFA World Cup Qualification match vs. Mexico, and a concert by legendary rock band, The Who.

The closest seats are within 15 feet of the pitch at the $250 million, privately funded stadium. The design includes 53 traditional suites and 4,500 premium seats throughout four premium club spaces. FC Cincinnati’s supporters’ section, The Bailey, has grown to be more than 3,100 strong and loom over opponents at a 34-degree angle at the stadium’s north end. A 360-degree canopy roof covers every seat in TQL Stadium, but still allows sufficient sun in to grow a natural grass field.

TQL Stadium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.