This position will start on 7/15/24 and run through 6/27/25.

A quick summary about the Strategy & Analytics Graduate Associate role:

Strategy & Analytics Graduate Associate will focus on providing analytic and strategic support for both immediate and long-term initiatives. The Business Strategy team handles the organization’s data warehouse, insights and analytics, and CRM platforms to optimize business performance.

What the Strategy & Analytics Graduate Associate will be responsible for:

The Strategy & Analytics Graduate Associate will support the department in projects including but not limited to:

- Ticket pricing
- Season ticket holder retention
- Ticket sales and marketing initiatives
- Marketing research and customer insights
- Corporate partnership analytics
- Operational performance and customer service metrics
- Mobile app data maintenance
- Customer rewards program development
- Database management
- Report building
- Other strategic and analytic initiatives

Utilize internal pricing tool and sales data analysis to implement dynamic ticket pricing strategy and recommend and implement ticket sales promotions.
Support research initiatives through survey design, analysis, and presentations.
Assist in the development and analysis of select statistical models.
Maintain mobile app management platform, track inventory and analyze trends and usage.
Collect and analyze data for other strategic initiatives.
Assist the Business Strategy team in preparing presentations, business plans, and other reports.
Track industry news and emerging business trends and update the department.
Prepare post-meeting reports and summaries.
All other duties as assigned.

What the Strategy & Analytics Graduate Associate needs to have:

Post Grad (recent college graduates within 24 months of graduation) or graduate-level college students required.
Degree in Economics, Marketing, Finance, Statistics, or Business major preferred.
Knowledge and familiarity with SAS, SPSS, or other statistical software preferred.
Knowledge and familiarity in SQL or similar relational database management system preferred.
Experience with survey design and/or programming.
Proficient in Microsoft Office with strong emphasis in Excel modeling.
Strong quantitative and analytical skills required.
Ability to solve complex problems.
Ability to meet tight deadlines and work well under pressure.
Strong organizational skills, time management skills and attention to detail required.
Strong verbal and written communication skills with an emphasis on business writing skills.
Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
Ability to work independently without supervision, be self-directed and demonstrate initiative.
Ability to take direction without follow up.
Ability to work collaboratively with others.
Strong teamwork and team synergy skills required.
Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
Exhibit good judgment and decision-making skills.
Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
Willingness to work a flexible schedule based on the changing priorities of the department.

What we offer you:

Compensation and Benefits:

$18/hour plus overtime
5 days of PLT
Game tickets during Magic season (as available)
40% discount on Orlando Magic merchandise
Medical coverage option

Relocation Information:

Relocation and housing expenses are the responsibility of the Graduate Associate (Please note that while we have a hybrid work model, this does require you to live and work out of the Orlando, Florida area.)
Reliable transportation is also needed

Working Hours:

Office Hours - M-F, 9:00 a.m.-6:00 p.m.
Based on role determines in office and remote working by the manager

Most Associates work all game nights (44 home games + playoffs and finals) including weekends and holidays
Culture built on Community, Innovation, Legendary and Teamwork!

Physical requirements

None.

If this opportunity is a job you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply!

All offers of employment are contingent on successful completion of our pre-employment screenings, that includes a background check.

Please note that this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means.

The Orlando Magic is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm