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3 Feb 2024

Player Care Manager (Men’s First Team)

🇬🇧 Brighton, UK
Full Time
3+ years exp.

Job Title: Player Care Manager (Men’s First Team)

Salary: Dependant on skills & experience. To include accommodation/relocation allowance for those based outside of Sussex.

Location: American Express Elite Football Performance Centre, Lancing

Hours: Full-time, due to the unique nature and demands of the role, the position will involve working irregular hours including evenings, weekends and bank holidays as well as some overnight stays and occasional trips overseas

Job Type: Permanent

Deadline Day: 16th February 2024

About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women’s Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. The 2023/24 season is the start of new adventures, our first in European football and we would love for you to be part of our journey.

Provide an elite player care experience for our men’s first team players and families

Are you a highly organised and trustworthy individual? You could be part of something special at Brighton and lead on the organisation and management of the player care function for our men’s first team.

This integral role in the club will ensure players have a smooth and successful transition into the club using a holistic and multi-disciplinary team approach. You will line manage and develop the player care officer for the men’s first team, and support them in delivering against their objectives, roles and responsibilities. Together, you will work closely and collaboratively with other departments across the club and foundation when assistance is required.

This is a full-time role and due to the highly unique nature and demands of the role, the successful candidate will need to be extremely flexible with regards to working hours, which will include evenings and weekends

Your player care background

We are looking for a bilingual individual who can speak both French and Spanish fluently – this is essential to the role. You will have experience of working or playing in a professional sporting environment and have experience in handling sensitive information always ensuring strict confidentiality. Ideally you will be working towards a form of mentoring or lifestyle support qualification.

We are known for our culture and values leading the way, and the right people will need to fit into that. You will work hard, but the great thing about football is that you will see the results.

Our values play a pivotal role in our success

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values.

Our values are:

· Treat People Well

· Exceed Expectations

· Aim High. Never Give Up

· Act with Integrity

· Make it Special

How we say thank you

In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to:

· Free breakfast and lunch at both sites

· 23 days holiday rising with length of service (pro rata for part time staff)

· Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more!

· Priority access to match tickets and access to free WSL tickets for 23/24 season

· In-house training programme and CPD opportunities

· Discounts and benefits from partners and local businesses

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

Please note all applications must be made through the official club careers page. Third party applications are not accepted.

External Apply