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Job listing closed on 4 Jun 2024
25 May 2024

Stadium Operations Intern

🇺🇸 Atlanta, GA, USA
0+ years exp.

About Mercedes-Benz Stadium

Mercedes-Benz Stadium is the new home of the Atlanta Falcons and Atlanta United and opened for its first events in August 2017. The stadium is also host of numerous other sports and entertainment events. The multi-purpose venue features flexible capacity that can expand to up to 83,000 seats; a retractable roof structure inspired by the oculus in the ancient Rome Pantheon; views of the Atlanta skyline; a 360-degree HD video halo board that, at nearly six stories tall and 1,100 linear feet in diameter, is the largest in the NFL and the world; an exterior fan plaza that provides fans with pre- and post-game entertainment; and a host of bars, restaurants and unique gathering destinations offering fans an unparalleled game day experience. Mercedes-Benz Stadium is part of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Atlanta United.

Who we are

We use our core values as a compass to guide our decisions because they are our North Star. If we live our core values daily, we know everything else will take care of itself. We enjoy a culture rooted in giving back to others through our time, talents, labor, and financial commitment. We are successful when we collaborate with and value each other like family, maintain a hunger to delight guests and continuously innovate, listen closely for even the smallest need for improvement, stand up for convictions, and genuinely own our responsibilities as if our name is on the outside of the building.

Our Ideal Candidates

Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.

Collaborate – Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.

Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.

Build Relationships – Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.

Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.

Position Summary

This is a 6 month Seasonal Internship that will begin in late-July 2024 and conclude in January 2025. This position assists Stadium Operations department which includes Engineering, Grounds, Conversion, and Housekeeping sub-departments with day-to-day administrative tasks, building maintenance, and event related preparations. This position reports to the Operations Purchasing Assistant.

Roles and Responsibilities

  • Coordinate outside service/vendor arrival, check-in, and check out (nonevent days)
    • Chaperone/guide vendors to specific areas of Stadium to allow for completion of sub contracted work
  • Research and source supplies and equipment
    • Make local pick-ups/deliveries of supplies and equipment when necessary
  • Performs site surveys and visual inspections of various Stadium elements to determine maintenance requirements:
    • Seating, walls, flooring, millwork, lighting, etc.
  • Conducts physical inventories/inspections of Stadium Furniture, Fixtures, and Equipment
  • Works all stadium major events and special events as needed to assist with event preparation, event coordination, and stadium shutdown
  • Perform data entry; creation of spreadsheets, word docs and other files as needed
  • Helps maintain Stadium Operations Digital File Database
    • Organizes and files blueprints, operation & maintenance manuals, finish schedules, CAPEX project documents, certificates of insurance, inspection records, invoices, etc.
  • Assist Stadium Operations department in maintaining accurate and organized records
  • Assist in sustainability and “zero-waste” efforts, including training, audits, research, and projects.
  • Responsible for providing high level of customer service to both NFL and MLS teams, maintaining absolute neutrality on all team issues, and protecting confidentiality of each teams’ information
  • Other tasks/duties as assigned.

Qualifications and Education Requirements

  • Must be 18 years or older
  • Bachelor's degree (BA) from four-year college or university in relevant field or currently enrolled and completing internship for course credit, valid driver’s license
  • Ability to lift and/or move up to 50 pounds while twisting and/or turning working at heights and frequent climbing of stairs and ladders

Required Skills

  • Some knowledge of policies, practices, and techniques used in building management;
  • Strong verbal and written communication; ability to express ideas
  • Ability to establish a rapport with all levels of management, employees, contractors, and the public
  • Ability to operate a variety of office machines including copier, and fax.
  • Be customer-service oriented, have a fan-friendly attitude and a professional appearance at all times
  • Above average computer skills including, Microsoft Word, Excel, PowerPoint, and Outlook
  • Familiarity with Microsoft Access, Sequel databases, or other database programs
  • Strong interest in Facility Management is a must

Work Environment:

  • The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;
  • Employees must be able to work on evenings, weekends and holidays as required.