Job Description:
Essential Duties & Responsibilities:
Monitor all CCTV cameras reporting outages and making service requests when needed
Create copies of video footage upon authorized request
Monitor access management system, addressing alarms with security and making notifications of incidents
Communicate (often via handheld radio) with security to coordinate stadium access for deliveries and locked door access requests
Issue new and returning employees identification cards, providing appropriate access levels once authorized
Run various reports using the access management system, upon authorized request
Maintain door schedule on event days through access management system
Turn lights on/off using the lighting control panel as requested
Acknowledge and process daily parking / visitor requests for guests
Issue temporary passes to approved vendors / contractors who enter at employee entrance
Receive and submit internal requests for service, notifying the proper trade group for repairs by entering information into the Aware System
Monitor the operation of escalators and elevators from inside the Control Center, making notifications and service calls when necessary
Assist with incoming and outgoing mail / deliveries when needed
Put together the daily Fire Safety Team attendance sheet
Monitor the fire command station, serving as a Building Evacuation Supervisor, when the Fire and Life Safety Director (FLSD) is not in the Command Center or required to be on duty
Assist the FLSD with fire / Emergency Action Plan drills and or live events
Obtain and maintain FLSD Certifications once eligible
Process Do Not Admit forms for arrests made by NYPD or warnings issued by security to individuals on Citi Field property
Assist in the Ballpark Operations office with tasks and other duties as assigned
Qualifications:
Availability to work nights, weekends, and holidays as part of a rotating shift
Strong data entry skills and computer proficiency with Microsoft Excel, Word, and Outlook
Must have a professional demeanor and an ability to follow established procedures
Possess strong communication skills, both verbal and written
Ability to function in a sometimes-stressful environment
Previous experience in an Operations environment or work in a fire safety role preferred.
Experience with Genetec Security Desk, or Aware Systems a plus.
The above information is intended to describe the general nature, type, and level of work to be performed. The information is not intended to be an exhaustive or complete list of all responsibilities, duties, and skills required for this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The individual selected may perform other related duties as assigned or requested.
The New York Mets recognize the importance of a diverse workforce and value the unique qualities individuals of various backgrounds and experiences can offer to the Organization. Our continued success depends heavily on the quality of our workforce. The Organization is committed to providing employees with the opportunity to develop to their fullest potential.
Salary Range:
$42,318.42 - $56,424.56For technical reasons, we strongly advise to not use an .edu email address when applying. Thank you very much.