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Job listing closed on 9 Feb 2024
17 Jan 2024

Coordinator of Social Media

🇺🇸 Milford, OH, USA
Full Time
1+ year exp.

Job Title: Coordinator of Social Media

Department: Integrated Marketing & Communications

Reports to: Senior Manager of Social Media

Job Summary:

The Coordinator of Social Media is a vital part of the FC Cincinnati Integrated Marketing & Communications team. The successful candidate will work to generate positive engagement and publicity for the club while also contributing to revenue-generating activities.

This person will be help communicate the voice of FCC across all social media channels, capturing the excitement of the FC Cincinnati experience and reflecting the scope of our avid fan base. The candidate will bring the “vibes” – demonstrating an understanding of social media channels and a confidence in posting and responding to real-time content that’s filled with energy, excitement, and maximizes trends and opportunities to insert FCC and its players into online conversation. The Coordinator will be responsible for contributing innovative ideas and new ways of telling the FCC story to engage our fans, cross-pollinate our content and implement influencer campaigns.

This person must demonstrate strong communication skills and understand the importance of deadline-driven execution. Creativity, strong attention to detail, dedication, accountability and a passion for soccer are musts. Photo, video, graphics (still and motion) and writing skills are a plus.

Work Hours: In addition to normal business hours, weekend, evening, and holiday work will be required as schedule and project workload dictates. Some travel, including international, may be required.

What You’ll Do:

  • Assist the Senior Manager of Social Media in creating, editing, publishing, and sharing content across all FCC-owned social channels
  • Work in conjunction with the club’s Senior Manager of Social Media to craft creative copy in FCC’s voice
  • Be responsive and results-oriented in maximizing real-time opportunities for engagement across platforms, in collaboration with the Senior Manager
  • Monitor FCC’s social community and identify UGC for further amplification socially
  • Communicate with followers, respond to questions and comments in a timely fashion
  • Track social conversations and identify concerns, including customer service and/or crisis issues, as they arise, and alert necessary staff as needed
  • Follow social and digital trends and offer recommendations for integration
  • Assist with collection, management and publication of all event day content – matches, stadium events, community or partner events—as well as training sessions
  • Update content calendar as needed
  • Grow the fanbase while increasing engagement
  • Assist in the refinement of club’s voice on social media channels
  • Help manage digital archives and maintain public-facing elements and club photo files
  • Maintain standard of publishing high-quality content that is representative of FCC’s voice and brand
  • Assist with data collection and tracking KPI to establish recommendations for future improvements and success
  • Other duties as assigned by the Senior Manager

What You’ll Need:

  • BS/BA in communications, marketing, journalism, or a related field is required.
  • 1+ years of professional experience working in social media for a team, league, collegiate athletics department, entertainment or sports content organization preferred.
  • In lieu of full-time experience, a series of internships that demonstrate increasing responsibility are acceptable.
  • Experience in managing social media platforms for a sports or entertainment entity

What You’ll Bring:

  • Strong proofreading skills and attention to detail
  • Ability to generate new ideas and translate them into high-quality, engaging content
  • Ability to work efficiently and balance multiple campaigns and projects and complete everything by deadline
  • Ability to work both independently and as a team member
  • Strong interpersonal skills
  • Represent the club in ethical and professional manners at all times
  • Knowledge of, and interest in, soccer, specifically Major League Soccer, and sports, as well as pop culture
  • Working knowledge of Adobe Creative Suite, including Photoshop, Illustrator, Premiere and After Effects
  • Must be fully vaccinated for COVID-19 and provide verification of vaccination prior to start date

Match Day Responsibilities

The Coordinator of Social Media will have professional obligations for every FC Cincinnati game during the season, including preseason, regular-season, postseason and in-season tournaments. Additionally, any special events hosted by the club – including international friendlies and/or charitable or large-scale community activities – are included.

Why You’ll Love FCC:

  • Generous paid time off and holiday time
  • Option for one work from home day per week (by department and schedule)
  • Medical, Dental, Vision, Life Insurance, 401k plan with company match
  • Short-Term & Long-Term Disability Insurance
  • Maternity & Paternity Leave and Family Building Benefit
  • Employee Assistance Program and free subscription to the Calm App
  • Discount off merchandise in the FCC team store
  • Community volunteer opportunities
  • Professional development and Frequent team building opportunities
  • Employee recognition programs and referral programs
  • Opportunity for complimentary staff tickets to home FC Cincinnati matches

About FC Cincinnati

FC Cincinnati is a Major League Soccer team playing at TQL Stadium in Cincinnati, Ohio. Originally founded in 2015 by Carl H. Lindner III and co-CEO Jeff Berding, FCC started play in the United Soccer League (USL) in 2016. FCC entered MLS as the 24th team in 2019. The club’s wide and diverse ownership group is led by controlling owner Lindner III; as well as managing owners Meg Whitman and Dr. Griff Harsh; Scott Farmer; and George Joseph.

FC Cincinnati opened the club’s privately funded, 26,000-seat soccer-specific TQL Stadium in the West End neighborhood of Cincinnati in 2021, a venue which has won numerous global awards including the World Football Summit Best Venue 2022 in Madrid and the 2022 Prix Versailles World Title in the Sports Category in Paris, France.

FC Cincinnati won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. The club won the 2018 USL Regular-Season Championship in record-setting fashion and earned postseason berths in all three of its USL seasons. In 2017, FC Cincinnati also advanced to the semifinals of the Lamar Hunt U.S. Open Cup, a run that included victories over two MLS squads.

About TQL Stadium

TQL Stadium, home of FC Cincinnati, is one of the most ambitious soccer-specific stadiums in not only North America, but the world. Critically-acclaimed firm Populous designed an innovative and forward-thinking stadium that is one of the largest soccer-specific facilities in Major League Soccer. TQL Stadium has been named Best Venue at the 2022 World Football Summit in Madrid and the 2022 Prix Versailles World Title in the Sports Category in Paris, France.

The stadium has five team locker rooms, including a comprehensive team suite for FC Cincinnati that features a dressing room, coach’s office, lounge, equipment storage and the Mercy Health Center of Excellence for the team’s medical and game day fitness needs. Within the 18 months of the stadium’s completion, TQL Stadium has featured both the U.S. Men’s and Women’s National Teams, including the USMNT’s FIFA World Cup Qualification match vs. Mexico, and a concert by legendary rock band, The Who.

The closest seats are within 15 feet of the pitch at the $250 million, privately funded stadium. The design includes 53 traditional suites and 4,500 premium seats throughout four premium club spaces. FC Cincinnati’s supporters’ section, The Bailey, has grown to be more than 3,100 strong and loom over opponents at a 34-degree angle at the stadium’s north end. A 360-degree canopy roof covers every seat in TQL Stadium, but still allows sufficient sun in to grow a natural grass field.

About Mercy Health Training Center

In 2019, the club opened the state-of-the-art Mercy Health Training Center (MHTC) in Milford, Ohio. Designed by MSA Sport, the $30 million, 24-acre facility includes three full-size, lighted soccer fields – including two stabilized natural grass surfaces and one synthetic turf surface – as well as a goalkeeper-specific training area. The MLS team is housed in a 30,000 sq. ft., multilevel building abutting the fields, including a separate, 4,000 sq. ft. wing of the building for the FC Cincinnati Academy.

Additionally, there is a 3,000 sq. ft. maintenance facility on the property. In the design process, the MSA Sport design team benchmarked training grounds across the world, including the best in Europe, South America, and Asia. The goal of the design meets the original goal to develop one of the premier and most progressive team facilities in Major League Soccer and North America.

FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.