Position: Coordinator, Arena Operations

Department: Arena Operations

Reports to: Senior Vice President & Assistant GM

POSITION SUMMARY:

The Coordinator, Arena Operations plays a key role in providing administrative and operational support to the Arena Operations team. The incumbent will work in partnership with cross functional departments within Arena Operations and external partners for the overall execution of projects and events. This position will also provide ad hoc administration support to executives and various leaders of Arena Operations departments, and during event times to deliver an exceptional guest experience. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced, dynamic environment.

Essential Duties and Responsibilities:

(Other duties may be assigned as required)

Participate on various project committees, tracking and following up on actionable items and providing administrative support, where needed.
Coordinate small events on behalf of the Arena Operations team, such as internal tastings, private skating events and external focus groups
Represent the various Arena Operations departments as a point person at applicable events
Attend concert event nights, upon request, to provide the Live Entertainment department with event time support (i.e., liaise with concert photographers, etc.)
Coordinate and maintain arena-wide schedules and calendars, serving as the primary contact for internal and external arena booking requests, liaise with key stakeholders through the approval process, and manage correspondence on behalf of Arena Executives
Establish, maintain, and enhance positive client relationships and transparent communication with internal departments
Handle expense reports, track budgets, and ensure timely submission in compliance with company policies
Work with the Marketing team on the execution and implementation of projects for the Arena Operations departments
Coordinate resources for meetings and project initiatives establishing and communicating metrics and milestones, providing administrative support at project meetings and resources
Prepare necessary presentation materials
Provide administrative follow-up and support to leaders of the Arena Operations departments (i.e., Executive, Live Entertainment, Event Services, Retail, Hospitality, etc.)
Provide operational support during event nights and weekends, as necessary, to ensure successful event execution.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

Minimum of 2 years administrative experience in a Hospitality environment
A post-secondary degree or diploma in a related field
Proactive, self-starter with the ability to stay one step ahead
Strong, proven project coordination skills with an attention to detail
Excellent problem-solving skills, including the ability to analyze current business problems and implement recommended solutions
Superior communication, conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
Highly organized and detail-oriented, with an ability to handle multiple tasks simultaneously
Excellent creative writing and editing skills
Exceptional and engaging interpersonal skills
Proficient with Microsoft Word, Outlook, PowerPoint, Excel, Adobe Acrobat
The ability to work flexible hours, including events and weekends when required

Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled.