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23 Jan 2024

Senior Manager, Club Business Affairs

🇺🇸 New York City, NY, USA
Full Time
5+ years exp.
US$95,000 – US$105,000 per year

ABOUT THE NATIONAL HOCKEY LEAGUE
Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada. With more than 600 employees across offices in New York, Toronto and Montreal, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.


SUMMARY
In collaboration with internal and industry stakeholders, including the League office consumer products team, legal, finance, quality control and IT areas, this role will focus on premium licensing programs to drive Club and League revenue, support partner activation programs and enhance brand awareness.

Manage day-to-day engagement with Clubs related to Club and League programs, initiatives, and policies. This includes proactively identifying and sharing of best practices relating to sales, marketing, and operational business initiatives to achieve revenue targets and objectives; ensuring that NHL policies impacting the Clubs are effectively communicated and supported; and helping navigate opportunities and issues resulting from League engagement with Clubs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
This role is integral to the management of Club engagement associated with premium licensing, new technology partnership activation opportunities, including NFT, Cryptocurrency and Blockchain activations; and other related new business opportunities. It involves the evaluation of proposed Club partnerships and related materials submissions, including the review/approval process for execution of under NHL policies and collaboration with internal stakeholders (Consumer Products, Sales, Marketing, Legal, QC, etc.). The candidate will help support Clubs throughout the licensing process, including identifying issues and opportunities of proposed Club activations prior to League office review, and enabling League and Club management to proactively address sensitive matters in a timely manner for the benefit of all. Support the execution of special projects and League initiatives including the execution of the annual Club Business Meetings.

QUALIFICATIONS

  • Is highly motivated and a self-starter
  • Organized, with the ability to multi-task in a fast paced environment
  • Have strong attention to detail
  • Possess superior interpersonal and relationship management skills
  • Demonstrated customer service / account management experience
  • Excellent interpersonal (including written and oral) communication skills
  • Problem-solving capabilities and able to adapt quickly
  • Ability to work effectively both independently and within a team environment to manage deliverables and meet deadlines
  • Willing to travel and work nights and weekends as needed
  • Possess exceptional technology skills, including fluency with Word, Excel, PowerPoint, Monday.com, Survey Monkey and have a high level of interest / familiarity in emerging media and digital technology platforms and their application in a business context
  • Proven track record of innovation and successful project and event management
  • Knowledge of NFT, Cryptocurrency, and Blockchain is a plus


EDUCATION AND/OR EXPERIENCE

  • A 4-year undergraduate degree is required
  • A minimum of five (5) years of post-graduate professional employment history required
  • League, team, and/or media property experience is preferred


The NHL offers U.S. regular, full-time employees:

Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.

Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.

We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees.

Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.

Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.

Confidence in your Retirement Goals: Participate in the NHL’s Savings Plan which includes a 401K(pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.

A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles.

Our New Headquarters: Our new, state of the art, offices are located at One Manhattan West in Hudson Yards. When you’re in the office, you can conduct meetings in one of our high-tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York’s newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork.

A Savings for Commuting: Participate in the NHL’s pre-tax commuter benefit plan whichhelps offset the financial cost of traveling to and from our office.

NHL Partner Rates: Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store.

Life at the NHL: In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture. Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture.

SALARY RANGE:

$95-105K

Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location.

When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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