This role plays an essential part in the delivery of the retail operation at the Crystal Palace Flagship store at Selhurst stadium. This role will also have the store managers in both the Croydon and Bromley stores as direct reports. You will have overall responsibility for Managing the store and overseeing its performance across sales, display, and customer service.
Responsibilities:
Manage the operation of the store including merchandising the display systems, cash management, opening, and closing duties.
General customer service and store shop duties including operating the till, pricing merchandise, shirt printing of names and numbers, stocking shelves, and responding to customer emails, inquiries, and returns.
Responsible for all staff rotas including matchdays.
Overall responsibility for managing the main store and retail Matchday outlets at Selhurst Park.
Storeroom duties such as receiving deliveries and re-organising merchandise storage.
Supporting staff so that they can develop their skills in the role and achieve growth in sales.
Working in conjunction with consultants and contracts to ensure shop refits are carried out in accordance with national guidelines and that shop standards are maintained.
Being responsible for maintaining all shops and complying with both safety standards and planned preventative maintenance.
Skills and Qualifications:
Previous retail management experience (essential)
Excellent verbal and written communication skills
An enthusiastic approach to all tasks
Ability to work to deadlines.
Detail orientated.
Enthusiastic
Self-motivated
Organised and have good time management skills.
What you’ll get in return:
Competitive salary
Free complimentary match day ticket
High level of responsibility from day one!
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continue to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.
We are committed to attracting, recruiting and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.
Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.
