Position Overview

The Greensboro Swarm is the NBA G League team owned and operated by Hornets Sports & Entertainment (HSE). The Account Executive, Group Sales focus will be to sell new group accounts, including fan experiences programs (FEP’s) to decision makers within schools, churches, youth groups, basketball groups, local business and non-profit organizations. You will work independently on assignments and must be able to interface with all levels of HSE.

Essential Duties and Responsibilities

Prospect lists of local area companies and organizations
Complete daily cold calls to set up appointments to sell group tickets
Actively meet or exceed weekly and monthly sales goals in the areas of group ticket sales
Maintain computerized records of all group customers and other ticket packages regarding the team’s customer relations database
Main selling focus on group sales as well as selling other ticket packages including season tickets, partial season, luxury products and mini plans
Build and cultivate beneficial relationships with existing and new accounts
Manage all incoming sales calls from group sales prospects
Develop professional relationships with current clients for group outing renewals and referral leads

Meet and exceed weekly and monthly appointment goals
Create and activate new theme nights and group outings

Sell and activate fan experiences on a game-by-game basis

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies:

You should be a self-starter with a positive attitude
Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
Be customer service and fan experience oriented
At least one-year of successful group sales experience
Maintain the highest level of confidentiality
Present yourself in a professional manner as you interact with all levels of the organization and outside contacts
Interpersonal skills –listens to others, works well in a team environment
Proficiency in all Microsoft Office Programs, Excel, PowerPoint
Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
Ability to build relationships through networking
Planning and organizing, can prioritize work activities; uses time efficiently
Flexibility – adapts to change in the work environment and manages competing demands
Dependability – consistently at work on time and responds to manager’s instructions
Ability to work extended hours including nights, weekends, holidays and travel as needed
Thrive in a dynamic, deadline driven environment

Additional Information

Hornets Sports& Entertainment is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Account Executive, Group Sales, GSO