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17 Oct 2023

Account Executive, Group Sales

🇺🇸 Charlotte, NC, USA
Full Time
1+ year exp.

Position Overview

Hornets Sports & Entertainment (HSE) is seeking a passionate, committed, high-energy sales person to sell group tickets for our organization. As a Group Sales Account Executive you should be highly motivated and organized with an outgoing personality.

HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.

Essential Duties and Responsibilities

  • Making cold calls from lists that you prospect to area companies and organizations to set up appointments to sell group tickets
  • Actively meeting or exceeding weekly and monthly sales goals in the areas of group ticket sales
  • Maintaining computerized records of all season, plan and group customers regarding the team’s customer relations database
  • Selling season tickets, partial season, luxury products and mini plans
  • Building and cultivating beneficial relationships with existing and new accounts
  • Managing all incoming sales calls from group sales prospects
  • Developing professional relationships with current clients for group outing renewals and referral leads
  • Meeting and exceeding weekly and monthly appointment goals
  • Creating and activating new theme nights and group outings
  • Selling and activating fan experiences on a game by game basis

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies:

  • You should be a self-starter with a positive attitude
  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • Be customer service and fan experience oriented
  • At least one-year of successful group sales experience
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Solid prioritization and organizational skills, being able to handle multiple projects at once
  • The ability to thrive in a dynamic, deadline driven environment
  • Ability to network throughout the business community and various organizations
  • Flexibility to adapt to frequently changing work environment, and deliver on challenging demands
  • Interpersonal skills – ability to maintain confidentiality, listens to others, and willing to try new ideas
  • Ability to drive toward specific goals and results
  • Presents self in professional manner and have ability to interact with all levels of organization and outside contacts and maintain the highest level of confidentiality
  • Available to work a variable schedule, including holidays, nights, weekends, and all Arena events.
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