Retail Associate

Duties & Responsibilities

• Responsible for answering customer questions and ringing sales into the point of sale (POS) system
• Be familiar with store merchandise to speak knowledgeably to customers
• Assist with store merchandising, product display, inventory levels and store cleanliness
• Assist with receiving merchandise and verifying packaging slips
• Ensure that customers are serviced at the highest level
• Communicate any stock needs from merchandise stands throughout the arena
• Always maintain a professional attitude and appearance
• All duties as assigned
• Maintain confidentiality to the extent possible/applicable

Minimum Qualifications for the Position

• Must be at least 18 yeas of age
• Have a high school diploma or equivalent
• Point of Sale Terminal (POS) system/cash handling experience preferred
• Must be able to lift up to fifty (50) pounds

Critical Competencies

• Collaborates – works cooperatively with others across the organization to achieve shared objective. Partners with others to get work done.
• Communicates Effectively –Attentively listens to others. Provides timely and helpful information to others across the organization.
• Customer Focus – Builds and delivers solutions that meet customer expectations.
• Nimble learning – Learns quickly when facing new situations. Extracts lessons learned from failures and mistakes.
• Instills Trust – Follows through on commitments. Is seen as direct and truthful.
• Values differences – Contributes to a work climate where differences are valued and supported. Is sensitive to cultural norms, expectations and ways of communicating.

Compensation

• $16-$17 an hour. NOTE: Wages will be determined based on factors such as candidate experience, qualifications, skill set and internal equity.

Hockey Western New York, LLC is an Equal Opportunity Employer