Group Sales Executive - Atlanta United
About Atlanta United
Atlanta United joined Major League Soccer in 2017 and won the 2018 MLS Cup in just its second season, the earliest an expansion team has won the title since 1998. The club has set multiple league records including season tickets sales (36,000-plus), single-season average (53,002) and total home attendance (901,033). Owned by Arthur M. Blank, Atlanta United plays its home matches at Mercedes-Benz Stadium. For more information about Atlanta United, including how to purchase season tickets, visit: www.atlutd.com, and follow @ATLUTD.
About AMB Sports and Entertainment
AMB Sports & Entertainment is part of the Blank Family of Businesses comprised of the National Football League’s Atlanta Falcons, Major League Soccer’s Atlanta United FC, Mercedes-Benz Stadium, Atlanta Drive GL, and PGA TOUR Superstore
Our Ideal Candidates
Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.
Collaborate – Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.
Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.
Build Relationships – Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.
Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.
Position Summary
This position requires a dynamic, professional, energetic, communicator with a successful selling track record (preferred) in collegiate, minor league and/or professional sports. The Atlanta United FC Ticket Sales team is responsible for helping the franchise meet its financial goals while delivering the highest levels of customer service.
Roles and Responsibilities
Identify group sales prospects by executing call campaigns, cold calling, emailing, and face to face appointments.
Research, create, and implement group sales programs within the Atlanta area while maximizing revenue.
Develop and implement programs designed to drive sales volume while servicing these accounts throughout the completion of their match day experience.
Make an average of 40-75 phone calls per day to generate group revenue.
Attend Atlanta United community events to promote group ticket sales initiatives.
Fulfill match day responsibilities including but not limited to greeting clients, helping with lead prospecting initiatives, and managing on-field group activities both pre- and post-match.
Develop strong relationships with fans and customers.
Assist in managing group ticket inventory while maximizing group ticket revenue.
Staying up to date on industry best practices by networking with colleagues across the platform of professional sports.
Manage customer records within Archtics and CRM.
Qualifications and Education Requirements
Bachelor’s degree or 1-2 years equivalent experience in sales with a team or athletic department.
Required Skills
The ideal candidate should be competitive, creative, professional, mature, a good listener, self-starting and committed to the team concept.
Strong communication, organization, attention to detail, and customer service.
Previous experience working in a fast-paced environment.
Willing to work long hours including weekends and holidays
An active knowledge of the sport and the MLS
Experience with Ticketmaster, Archtics and CRM
High level of computer proficiency (Microsoft Word, Excel, Outlook, PowerPoint)
