The Role

We are looking for a Steward Administrator on a fixed term basis to provide the daily administration of the casual stewarding workforce and support the team to deliver a safe environment at major events.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

Steward Room Preparation - Ensure preparation, management and upkeep of the stewards room
Equipment Distribution - Distribution of all equipment e.g. radios, steward jackets and access cards, ensuring all successfully logged and returned on an Event day.
Equipment Maintenance and Cataloguing - Responsible for all organisation, supply and maintenance of equipment for the stewards and ordering of new and replacement items
Query Management - Ensure that all Steward queries are successfully resolved
Supervision of Casual Workers - Supervise and oversee casual event day administrators
Steward Booking - Manage the booking of function stewards to work at non match day events, ensuring all agreements and relevant documents are sent out and returned
Event Support - Support the Steward Event coordinator in the set up and running of both major and minor events
Reporting - Assist with the input of steward reports onto our in-house system

What we are looking for

Coordination Experience - Experience of coordinating events or meetings involving large numbers of people.
Major Events Knowledge - Previously worked at a major sporting event with an understanding of the scale and organisation required to run safely and efficiently.
Great Communication - Ability to communicate with a broad range of internal and external customers
Flexibility and Adaptability - Flexible attitude to working hours

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

An exciting reward and recognition scheme
Generous holiday allowance which increases with your length of service
Great internal learning and development programmes
A flexible hybrid working model
Priority access to apply for match tickets
A competitive health and wellbeing benefits package
A leading Employee Assistance Programme
Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, we will offer you an interview if you meet the minimum criteria for a role. Please choose the option of a guaranteed interview on your application form. The information you share with us about your health or disability will not be used in recruitment decisions.

Application Closing Date: Please note, applications for this role will close on Monday 22nd April 2024

Steward Administrator (Fixed Term Contract)