Ticket Operations Coordinator

Washington Commanders - Entry Level

Ticket Operations: Ticket Operations

Washington Commanders are hiring for a Ticket Operations Coordinator. This position will support and assist the Washington Football Team Ticket Office with day-to-day and game day ticket office operations. Candidate should have outstanding interpersonal skills, operate with the highest integrity, and have strict attention to detail.

Essential Duties and Responsibilities:

Candidate will assist with customer service items, guest relocations, ticket sales, will call distribution, inventory management, assisting customers (both internal and external) and more. Additional projects and assignments will be added.

Qualification Requirements:

Effective communication skills and excellent computer skills including Microsoft Office Programs (Word, Excel, and Outlook)
Ability to work well under pressure
Organized and the ability to multi-task
Detail oriented, self-motivated, and a high level of interpersonal skills to handle sensitive and confidential situations and information with others of diverse cultures or backgrounds
Possess excellent customer service skills
Work quickly and accurately under pressure
Handle problems and customers in a courteous and efficient manner
Possess strong communications skills
Ability to work in a fast-paced environment with a flexible schedule, including nights, weekends, and holidays
Experience handling and balancing cash

Preferred Qualifications:

Experience with SeatGeek / Unify preferred
Previous experience in ticket operations at professional or collegiate level preferred
Bachelor’s degree preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.