Job Summary

The Community Relations Manager will assist with the day-to-day operations of the Utah Jazz Community Relations department, while helping to facilitate and implement the outreach efforts between the Utah Jazz organization and the community at large. The Community Relations department is responsible for creating, building, and managing internal and external programs that embrace our role as stewards within the community and our commitment to providing impactful, world-class experiences that engender loyalty to the Utah Jazz. We focus on the Utah Jazz value of Community Obsessed through our internal pillars of: social justice, education and health & wellness. This position reports to the Community Relations Director.

Essential Functions (Duties & Responsibilities)

Build local programming and leverage affiliation with the NBA Cares social responsibility platform to impact the community with the Utah Jazz. Programs include, but are not limited to, holiday outreach, player ticket donation, player holiday initiatives and cause marketing
Create new program ideas and opportunities for year-round CR activation
Coordinate appearances for community-related events (Hoops for Troops, hospital visit, Jazz FIT, MLK Day, Black History month, sponsor events, etc.)
Collaborate across the company’s functional areas and work closely with other internal departments, as well as external partners/agencies
Work with communications and marketing departments to ensure coverage of community events
Support fundraising efforts by contributing to the planning and execution of Jazz charity events
Coordinate distribution of game tickets via player ticket donation program
Coordinate yearly autograph session
Fulfill and track all in-kind donations via the online donation system
Handle responses to fan mail and general public inquiries
Support the building of a diverse culture that enriches the lives of our employees, customers, partners and communities
Embrace a culture of inclusion where guests and team members feel welcomed, valued and heard
Other duties as assigned

Competencies:

Drives vision and purpose – Paints a compelling picture of the vision and strategy that motivates others to action
Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives
Strategic mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies
Action oriented - Taking on new opportunities and rough challenges with a sense of urgency, high energy and enthusiasm
Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
Courage – Steps up to address difficult issues, saying what needs to be said

Required Knowledge/Skills/Job Qualifications

Knowledge, Skill and Ability

Minimum of three-five years of experience in community relations, non-profit or event coordination experience, preferably at the professional or collegiate level
College degree in sport management, non-profit management, public relations, communications, or other closely related majors preferred
Ability to work well under pressure and multi-task
Self-motivation and ability to work independently
Event management exposure/experience a plus
Solid understanding of basketball operations, marketing, sponsorship, community and media relations
Be detail-minded; have excellent follow-through and be thorough
Be able to work accurately and effectively under pressure and on multiple projects simultaneously
Excellent oral, written, and presentation skills
Ability to solve problems independently
Highly organized, self-directed, solutions-oriented problem-solver
Possess an excellent sense of discretion and the ability to maintain confidentiality
Must be creative, detail oriented, and possess a strong work ethic
Must be proficient in Google applications and possess social media and technology-based program skills
Ability to work a varied schedule including weekends, nights and holidays
Customer-service oriented

PHYSICAL DEMANDS:

This person must be able to communicate and express themselves both written and verbally
This person must be able to observe, inspect, estimate and assess
This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
This person must be able to lift 20 lbs.

The Utah Jazz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and

conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and Utah Jazz reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.