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14 May 2024

Premium & Group Event Executive

🇺🇸 Tampa, FL, USA
Full Time
2+ years exp.


The Premium & Group Event Executive is responsible for the sale of premium seating and group tickets for Amalie Arena, Yuengling Center and other acquired properties via phone, email marketing, face to face presentations, in-arena tours, and out-of-office appointments to the local market. In addition, the position is also responsible for generating new ideas to increase ticket sales revenue.


  • Responsible for maximizing revenue through the sale of premium and group tickets for Tampa Bay Lightning hockey games, Amalie Arena concerts and events, Yuengling Center concerts and events and other acquired properties

  • Plan, develop, sell, and execute Group Initiatives and theme nights

  • Generate revenue by selling Lighting Priority Access Club memberships, season tickets and mini plans for Tampa Bay Lightning hockey

  • Prospect daily through cold calling, networking, appointment setting, and referrals

  • Utilize and create effective sales contacts

  • Use proactive tactics to create opportunities for group sales with existing customers

  • Develop database for Sales and Services by maintaining complete and accurate customer records

  • Perform daily operations and service of all existing accounts

  • Assist in the coordination of sales promotions

  • Provide excellent customer service

  • Must meet or exceed all predetermined activity and sales goals

  • Represent the Tampa Bay Lightning and develop lasting relationships at community events

  • Perform other duties as assigned


  • Game/Event Night responsibilities: Yes

  • Approximate number of events worked per year: 60-70


  • Bachelor’s degree in business or related field required 

  • Two to four years previous group sales experience preferred 

  • Prior sports/entertainment industry experience preferred

  • Ability to build strong and collaborative relationships with team, clients and business partners

  • Excellent communication skills (oral, written and presentation) 

  • Excellent time management and organizational skills

  • Ability to manage multiple priorities/projects at once 

  • Self-motivated, innovative, and a team player 

  • Demonstrate a passion for sales and creativity 

  • Ability to work in a fast-paced changing environment and as part of a team

  • Ticketmaster, Archtics, Microsoft Excel, and Word experience a plus 


  • Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting

  • This is an onsite role; flexibility to work a minority of time remotely.

  • Ability to work extended hours including late nights, holidays, and weekends as needed

  • Ability to work prolonged periods sitting at a desk and working on a computer.

  • Ability to lift/carry/move up to 25lbs

  • Ability to work in cold indoor temperatures

  • Ability to use hands and fingers on office and mobile technology

  • Ability to listen and speak on phone, in meetings, and in one-on-one conversations

  • Ability to commute to various venues throughout the Greater Tampa Bay Area

  • Ability to work in areas that can become crowded with equipment and/or people

  • Ability to move comfortable throughout the arena with minimal accommodations

  • Ability to stand on feet for long periods of time, walk long distances and climb stairs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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