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Job listing closed on 31 May 2024
21 May 2024

Senior Hospitality Operations Executive

🇬🇧 Newcastle upon Tyne, UK
3+ years exp.

Senior Hospitality Operations Executive

Newcastle upon Tyne

Fixed Term (Maternity Cover)

Competitive Salary

Closing Date: 29 May 2024

We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.

About the role

We’re looking for an individual to join our Hospitality team where you will coordinate the delivery of Matchday Hospitality and Sponsorships packages, in the run up to, and during all home matchdays and will lead on catering and capacity enquiries.

You will assist with the management of the Matchday host team including leading briefings in the absence of the Hospitality Operations Manager and will be the First point of contact for hosts, catering partner and client queries on matchdays, escalating and delegating where appropriate.

Your impact

You will have strong communication skills organisation and planning skills and be comfortable maintaining strong working relationships with internal and external stakeholders.

Previous significant experience in a similar role is essential as well as GCSE, or equivalent, in Maths and English grade C or above.

About the team

You will join our Hospitality team, reporting to our Hospitality Operations Manager and will be responsible for our two Hospitality Operations Executives.

Why choose us?

We’ve got a range of great benefits and rewards, from flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discount at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch and the best part, free tea and coffee. In addition, we run a salary sacrifice scheme which includes, tech, car, cycle to work and many more.

United As One

We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.


We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.