At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition.

Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far?

Alliances & Partnerships:

Supporting our ambitions on and off the pitch by growing our revenues as a club. Working with businesses and organisations across the world, this team aims to develop and deliver long-term corporate alliances and the most measurably effective partnerships in sport.

The Purpose:

The team assistant will support a highly successful sponsorship team made up of both sales and partnership account managers who travel globally for meetings with key clients on a weekly basis. This role supports a wider team of PA’s and EA’s who position themselves as the face of the office. Requirements for this role are strong travel and project management skills.

The Role:

International Travel Coordination: 70% of the role

Administration of international travel and other logistical arrangements for the team - to include flights/cars/hotels/restaurant bookings and any ad hoc coordination.
General travel strategy and logistical planning
Keeping up to date with all COVID-19 travel regulations and policies where still applicable.
Handling visa applications for entire team from start to finish and submitting to visa management companies and / or relevant embassies.
Managing and rearranging constantly changing schedules/flights/bookings while being cost effective.
Coordination of visits from prospective sponsors, Partners and VIP guests to the London office and to Manchester
Arranging ad hoc travel for London office employees, on occasion
Some match-day coordination and travel to Manchester
Diary management and regular 121’s with each team member (effective communication of diary clashes)
Harnessing a strong link with the travel management company to ensure they cater to each travel brief within the perimeters of the club’s travel protocol.
Checking each booking request thoroughly for accuracy, cost-effectiveness and policy adherence
Clearly and concisely summarising and presenting all travel plans and required information to the traveller in a user friendly and relevant format.
Building strong relationships with key contacts across ground transportation, airlines, hotels and accommodation and restaurants in London and Manchester.

Other Duties

Running some ad-hoc duties for Team Directors
Closely working with all other PA’s and EA’s to deliver aligned standards
Coordination of inbound and outbound mail/packages
General admin to include expenses (using Concur software, Footprints, Purchase Management etc.), raising purchase orders etc.
Meeting and greeting guests, setting up meeting rooms & guest hospitality.
Ad hoc requests including event support/management.

The Person:

An avid team player, capable of project managing a team with a wide range of characters and personal preferences.
A core characteristic should be a supportive nature looking to go above and beyond for others.
Excellent people skills, able to build strong relationships across a broad range of seniorities through to board level.
Trustworthy with integrity, capable of being privy to extremely confidential information without disclosure.
Professional manner with excellent communication skills – both written and verbal
Excellent organisational skills
Strong grasp of Microsoft Office, particularly Outlook, Word, PowerPoint and ideally Excel
Impressive attention to detail in all areas
Ambitious, hardworking and extremely proactive
Flexible approach in attitude to work and hours (able to adjust to various time zones on occasion when required)
Capable of performing well under time pressure
Independent and innovative thinker
Ability to manage multiple tasks and deadlines with self-encouragement.

Desirable:

Interested in sport.
Proven track record in international travel coordination
Wide knowledge of top hotels, restaurants, and social venues in London specifically as well as key London events
Good understanding of global travel restrictions, visa requirements and time zones
Enjoys prioritising the needs of others and taking pride in being ‘the glue that holds the team together’.
Confident in decision making as well as confident in asking for help.

If you would like to join the team and be part of our mission, to win the United way, please submit your application by Wednesday 29th November 2023
Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible.

We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.

Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics.
Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces.
Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Morson.

PA to Alliances & Partnerships