Description

IT Manager

Salary $75,000 NON NEGOTIABLE

THIS IS NOT A WORK FROM HOME POSITION

THIS POSITION IS NOT A SPONSORED POSITION

FC Dallas is a premier professional soccer club based in Frisco, Texas, competing in Major League Soccer (MLS). With a history spanning decades, FC Dallas prides itself on fostering a culture of innovation, teamwork, and dedication both on and off the pitch. Since our acquisition in 2003, we have developed the 145-acre Toyota Stadium and Soccer Center into a renowned multipurpose sports and entertainment venue as well as MoneyGram Soccer Park and the UMB Bank Performance Center.Committed to advancing soccer at all levels, FC Dallas and its affiliates operate the MLS NEXT Academy, boys and girls youth programs (FCD Youth) as well as MLS NEXT Pro's North Texas SC.

Position Overview:

The Information Technology Manager establishes the IT strategy and mission for the enterprise. The manager is responsible for aligning the technology vision with the overall business strategy to increase efficiency and overall organizational effectiveness while also providing a secure and safe IT infrastructure.

Essential Functions:

Roles and responsibilities will include but are not limited to:

Oversees IT needs for office staff including helpdesk, computer purchases, and software licenses.
Provides day-to-day prioritization and delivery of support to end users.
Works closely with technology vendor and contractor relationships (General Informatics) on day-to-day support and maintenance specifically areas such as
- Desktop patching
- Desktop application support
- Server patching
- Server support
- Backup and replication management
- Print, scan and other peripheral device management
Provide IT support including pre-event day activities for events at Toyota Stadium including FC Dallas home matches, international matches, college football games, concerts, and other events.
Work with MLS IT office to ensure compliance with League requirements and represent FC Dallas on League IT calls and meetings.
Defines, develops, and communicates IT procurement, security, and hardware/software policies and procedures alongside management.
Provide a bi-weekly report to management regarding:
- Up time
- Stability
- Security
- Backup and replication management
Manages and controls the department budget and all department expenditures.
Develops and provides the strategic vision for the organization’s technology.
Accepts responsibility to understand all aspects of the enterprise to appropriately align our technology resources to achieve organizational goals. Plans, organizes, and helps to define an organizational support process that continually balances staff and business priorities.

Researches and keeps up to date on all IT advancements and options; working closely with business leadership to ensure compliance and use of current software and technology.

*** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies:

Analytical Skills – Synthesizes information and utilizes intuition and experience to complement data, enabling comprehensive analysis.
Problem Solving – Identifies and resolves challenges promptly and effectively, employing strategic problem-solving tactics.
Ethical Practice – Upholds the highest standards of confidentiality and strictly adheres to all applicable laws and regulations.
Technical Skills – Evaluates personal strengths and areas for growth; actively seeks out avenues for training and professional development.
Communications – Exhibits clarity, directness, and transparency in all verbal and written communications, fostering effective collaboration and understanding.
Organizational Skills – Detail-oriented with strong multitasking abilities, proficiently managing multiple projects concurrently to successful outcomes.
Motivation – Displays personal motivation and enthusiasm, exhibiting persistence and resilience in overcoming obstacles to achieve desired goals.
Innovation – Showcases original thinking and creativity, contributing fresh perspectives to problem-solving and process improvement initiatives.

Education, Knowledge, and Experience:

Bachelor's degree required – Information Technology or related field preferred.
5+ years related experience preferred.
Management experience preferred.
Strong technical and non-technical communication skills.
Thorough technical knowledge of network design.

Supervisory Responsibility:

Will supervise TPA and/or IT staff.

Physical Demands:

This position requires extended viewing of a computer screen and sitting for extended periods. The individual must be able to lift and carry boxes weighing up to 30 pounds, open file cabinets, bend or stand, and use a stepstool as necessary.

Travel:

No regular travel is expected for this position. There may be occasional travel for an out-of-town business meeting, training, seminar, or company event.

Equal Opportunity Employer:

FC Dallas is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.