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Job listing closed on 13 Apr 2024
4 Apr 2024

Performance Services Coordinator

🇬🇧 Manchester, UK
2+ years exp.


Manchester, GB

Opening Date: 28 Mar 2024

Full Time / Part Time: Full Time

Contract Type: Fixed Term

Closing Date of Applications - 8th April 2024

Please note - this role is a Fixed Term Contract for 1 Year

Our Story

Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of thirteen clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.

To provide the highest quality administrative and operational support for the Director of Player Health and Performance and the Group Performance Services Department and ensure outstanding delivery of Performance Services to CFG Clubs and Players.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and dental cover, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.

Your Impact

  1. Provide effective PA and administrative services to the Director of Player Health and Performance.

  1. Provide effective medical administration services to the Remote Players and Group Clubs, specifically in the coordination and administration of identified pre-signing medicals and CFA delivered training or rehabilitation inc overseeing the procurement, inventory, and distribution of performance kits and equipment, ensuring teams are adequately equipped.

  1. Work closely with senior practitioners to maintain up to date policies and procedures (e.g, safeguarding and CFG guidance) and implement them in accordance to best practice

  1. Support and co-ordinate workstreams across key strategic areas, including Injury Management, Physical Performance, Psychology, Research & Innovation & Data and Analysis.

  1. To liaise with direct reports to the Director of Player Health and Performance to lead on the planning and coordination of meetings and events, staff travel, book meeting rooms, conferences, arrange catering, manage invitations of visitors and co-ordinate filing of all relevant documentation.

  1. To prepare information and documentation required by Director of Player Health and Performance and Group Performance services as and when required.

  1. Develop close and trusted working relationships with internal and external stakeholders including Performance staff and consultants and support staff to always ensure a cohesive multi-disciplinary approach.

  1. Effectively manage the contracting, invoicing, expenses, and payment process for all consultants working in the Group Performance Services departments and track all invoicing and receipting to enable monthly forecasting of spend and provide financial updates to the budget holders.

What we are looking for


  • Highly organised with an eye for detail, strong general administration and record keeping skills.
  • Excellent stakeholder management skills.
  • A diligent planner and organiser.
  • Relevant vocational qualifications and experience that provide an understanding of the technical and tactical demands of Professional Football.
  • Proficient skills in Microsoft Office and Athlete Management Systems.


  • PRINCE2 Project Management qualification
  • Previous experience or qualification using visualisation platforms.
  • Working knowledge of Procurement Systems.
  • Good understanding of Football and experience of working in Professional Sports Governing Body environment.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

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