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6 Jun 2024

Community Outreach Officer - Kicks

🇬🇧 Manchester, UK
3+ years exp.


Manchester, GB

Opening Date: 3 Jun 2024

Full Time / Part Time: Full Time

Contract Type: Fixed Term

Closing Date for Applications: 16th June 2024


Established in 1986, City in the Community is the registered charity of Manchester City and exists to empower healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities.

The purpose of the Community Outreach Officer – Kicks is to co-ordinate the day to day delivery of the Premier League Kicks programme across designated sites in Manchester while working closely with community partners and local authorities.


  1. Manage a team of full and part-time delivery coaches to deliver a weekly inclusive Kicks programme engaging participants across a wide range of ages, social backgrounds and abilities.
  2. Create, maintain and develop relationships with key stakeholders, local authorities, external funders, and internal partners to develop and implement an innovative approach to engaging young people across football, youth work and multi-sports. (including PLCF, GMP, MCR Active, Manchester Council)
  3. Report on set outcomes and KPI’s associated with Premier League Kicks programme to develop, maintain and grow a strong working relationship with funders.
  4. Quality assure the Premier League Kicks programme ensuring venues, session structure and curriculums are reviewed regularly and managing lead coaches to ensure accurate qualitative and quantitative data collection for reporting purposes.
  5. Regularly review individual performances within the team, providing structured feedback to assess, identify and provide training and CPD opportunities which continuously improves the standard of delivery and support on the Premier League Kicks


Knowledge, Skills and Experience


  • Understanding of City in the Community Foundation, its projects and strategy.
  • Project co-ordination experience.
  • In-dept knowledge of coaching community-based programmes, specifically around youth work sports programmes.
  • Solid experience of working in and liaising with community organisations, facility partners, local government departments and external funding partners.
  • Experience of managing a team
  • Experience and knowledge of working within a brand environment and understanding the responsibilities that are associated with representing a Premier League Football Club
  • Competent across Microsoft office
  • Excellent communication skills, both verbal and written
  • Creative and passionate about continuous improvement
  • Resilient and adaptable to change
  • Excellent and inclusive team-working abilities
  • GCSEs in English, Maths and Science
  • Hold a full clean driver’s license


  • Degree level education
  • Coaching Level 2 qualification in one other relevant sport.
  • Knowledge and experience of Youth Work theories and practise.
  • Specific knowledge of co-ordinating Premier League Chairitable Fund programmes and achieving associated KPI’s and Outcomes.
  • Remote line management
  • Budget management and reporting experience.
  • Presentation skills
  • Experience of delivering CPD sessions for wider team.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities

External Apply