Title: Box Office Coordinator

Department: Ticket Operations

Status: Full-Time, Seasonal, Union

Pay Rate: $29.32 - $34.50/hour*

Reports to: Manager, Box Office

*Compensation rates vary based on job-related factors, including experience, job skills, education, and training.

The Box Office Coordinator provides excellent Customer Service and Ticketing support to the Ticket Operations Department, with a heavy focus on Box Office Duties.

Essential Duties/Responsibilities:

Support Box Office Manager with walk up ticket sales and ticket issues on a day-to-day basis.
Provide Ticket Operations support and customer service to customers by answering phone calls and emails.
Provide support to all branches of Ticketing via cases submitted/processed in Sales Force.
Assist with Ticket Operation tasks and group projects as needed.
Help staff with access control by testing ticket scanning facilities prior to stadium events.
Assist in game day operations involving ticket sales, troubleshooting, seating relocations and other customer service responsibilities as needed.
Ability to think critically and solve problems in pressure situations.

Basic Requirements/Qualifications:

Must be reliable and able to work a flexible schedule, including days, evenings, weekends, and holidays throughout the baseball season in a fast-paced environment.
Ticketing, Customer Service, and/or Guest Relations experience a plus but not required.
College degree preferred, but not required.
Excellent command of the English language. Knowledge of other languages is a plus.
Knowledge of basic computer applications and programs, including Microsoft Word, Microsoft Excel, Microsoft Teams and Outlook
Excellent interpersonal skills, enthusiasm, and the ability to conduct all interactions in an extremely positive and professional manner.

Current Los Angeles Dodgers employees should apply via the internal job board in UltiPro by following these prompts:

MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW

LOS ANGELES DODGERS LLC is firmly committed to providing equal opportunity for all qualified applicants from every race, creed, and background. The Organization is also firmly committed to complying with all applicable laws and governmental regulations at the state and local levels which prohibit discrimination.

LOS ANGELES DODGERS LLC considers all applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry-ethnicity, or any other characteristic protected by applicable state or federal civil rights law. The Immigration Reform and Control Act require that the Organization obtain documentation from every individual who is employed which verifies identity and authorizes their right to work in the United States.