Partnership Activation Specialist

Summary
Execute all aspects of corporate sponsorship agreements while serving as the primary contact for 20-30 assigned partners.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Execute all aspects of assigned partnership agreements including but not limited to in-arena signage, in-game promotions, media, digital, in-market promotions and hospitality.
• Oversee assigned specialty areas (i.e., signage, hospitality, print, television, radio) for the department.
• Learn and understand partner business objectives and utilize this knowledge in fulfilling partnership elements.
• Build relationships with partners through frequent email, phone, and in-person communication.
• Produce and communicate to partners an annual production schedule with technical specifications, deadlines, and cost estimates.
• Attend appointments with Corporate Development Account Executives related to new and renewal business pitches.
• Strategize, develop and manage details on departmental projects (including Game Entertainment, Ticketing, Marketing, Public Relations, Digital/Social, Community Development and Accounting) to execute partner elements.
• Assist in the planning and execution of special events, including but not limited to the CBJ Business Alliance, Partner Golf Outing and Business Summit.
• Collect, analyze, prepare and deliver proof of performance materials for partners throughout the year.
• Entertain clients during games as necessary.
• Survey game presentation to ensure that all partner representation is accurate. Due to the nature of the job, this position requires working occasional weekday and weekend evenings and holidays.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Consultative Selling - Builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.

Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university in marketing, business, sports or entertainment management preferred; and 1-3 years of experience and/or training in related field; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office software; proficiency in CRM is a plus.

Physical Demands and Work Environment

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.