JOB TITLE: Ticket Sales Representative

DEPARTMENT: Ticket Sales and Hospitality

ORGANZIATION: Marquee 360

REPORTS TO: Manager, Ticket Sales

FLSA STATUS: Nonexempt

BEING PART OF THE TEAM

Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, who work in an engaging, collaborative, and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY

MARQUEE360 is a team built of thinkers, stewards and uniters of strong brands, iconic places and unforgettable experiences in sports, music and entertainment. We don't just sell - we build and find meaningful ways to bring brands, places and people together through unique partnerships, activations, live events and hospitality.

HOW YOU’LL CONTRIBUTE

The Ticket Sales Program provides sales representatives with strong foundational skills in B2C and B2B ticket sales along with an understanding of the various systems that are critical to success in sports sales. Ticket Sales Representatives will rotate through selling a variety of products, including Season Tickets, multi-game Ticket Packs, Group Tickets and Special Ticket Offers, among others. The program focuses on the fundamentals of sales while exposing representatives to other areas of the Chicago Cubs and Marquee 360. The Ticket Sales Representative role is an entry-level, 12-month position responsible for proactively converting sales associated with these products.

TENTATIVE INTERVIW & HIRING TIMELINE (Subject to change)

Interviews with qualified candidates are anticipated to begin in March, 2024
Final interviews and offers of employment are anticipated to occur in April, 2024
Target start date of June 17, 2024
No relocation assistance will be provided

THE DAY-TO-DAY:

Engage with assigned leads to sell new season tickets for the 2025 season
Independently prospect, cold call, and close sales across all core products
Maximize revenue resulting from new inbound sales leads
Create relationships and execute sales for various Special Ticket Offers including Hispanic Heritage, College Nights, and Healthcare Appreciation, among others
Communicate with an array of past and prospective ticket buyers through phone, email, and chat
Meet or exceed all operational and revenue targets

WHAT YOU’LL BRING:

Bachelor’s or Associate’s degree from an accredited university
Strong attention to detail and organizational skills
Demonstrated phone and customer service skills
Demonstrated ability to work well within a team environment
Ability to work non-standard hours including nights, weekends, and holidays

WHAT SETS YOU APART:

Strong desire to build a career in sports sales
Prior exposure and experience within the sales industry
Proven ability to multi-task and manage projects on strict deadlines
Proficiency with Microsoft Office suite

TOTAL REWARDS:

On-site parking
Transit benefits
Paid time off: Winter Break, Personal, Sick & Vacation Time
Casual work attire environment
Complimentary Meal & beverage plan
Cubs home game ticket allotment
Access to campus wide Wrigley Field events & pre-sales
401K Plan Employee Contribution & Employer Match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Ticket Sales Development Program