Job Title: Fan Support Team Member (Casual)
Department: Fan & Community Relations
Reporting: Disability Access Officer
Location: Within the Brentford Estate
Salary: £16.92 per hour (inclusive of holiday pay)
Closing date: 11 July 2024
Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently.
Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day.
We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC.
We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London.
We will never forget where we have come from, but we are excited about the future that lies ahead.
Come join us.
Inclusion Statement:
Brentford FC is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Safeguarding Statement:
Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at https://www.gov.uk/dbs-check-applicant-criminal-record
Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.
If the role you are applying for involves regulated activity and you have been shortlisted for a first stage interview, you will be asked to fill out a Declaration of Offences Form.
Role of the Fan Support Team Member
As part of our commitment to making matchdays special at the Gtech Community Stadium, we want every fan’s experience to be as enjoyable as possible.
To support our commitment, we are recruiting a number of Fan Support Team Member positions. The successful Fan Support Team Member candidates will be there to offer a friendly face on matchdays, provide information and support us in enhancing the matchday experience for our fans at the Gtech Community Stadium.
Main Accountabilities
General Club Accountabilities
Key Internal Relationships
Fan & Community Relations
Corporate Affairs
Commercial Operations
Venue Sales
Marketing Services
Operations
Brentford FC Community Sports Trust
Person Specification - Essential Personal Characteristics
Due to the nature of the role, we can only accept applications from those aged at least 18 years old. The ideal candidate will match the following characteristics: