The starting hourly rate for this position is $18.00 per hour.

The Anaheim Ducks Hockey Club’s Inside Sales Representative role is an entry-level role focused on selling season tickets, mini packages, and group tickets via telemarketing for the Anaheim Ducks. This is a nine (9) month term position with possible qualification for further growth opportunities after the first six (6) months.

Responsibilities

Utilize cold-calling techniques to sell ticketing inventory
Develop new sales leads and actively prospect daily
Handle incoming and outgoing sales calls to ticket prospects for promotional ticket packages
Maintain call logs on a daily, weekly, and monthly basis
Provide superior service to clients, existing ticket holders, prospects, and single-game customers
Develop strong knowledge of a wide array of ticket packages for external recommendations
Upgrade and upsell clients into various categories and ticket packages
Utilize CRM (customer relationship management) software to track client engagement
Meet or exceed weekly, monthly, and quarterly sales goals
Manage ticket sales tables and perform client seat visits during arena/game events
Other duties as assigned by the Manager, Inside Sales, the Senior Manager, Ticket Sales, and the Senior Director, Ticket Sales & Operations

Skills

High School diploma or equivalent
Prior telemarketing and/or sales experience is preferred
Effective communication skills, both written and verbal
Relationship building skills with a desire to connect with people
Excellent customer service and presentation skills
Highly motivated with a desire to meet and exceed stipulated goals
Proficiency in Microsoft Office (Word, Excel, and Outlook)
Flexible schedule with the ability to work nights, weekends and some holidays as required
Must be available to work home games

Knowledge, Skills and Experience

Education - High School Diploma or Equivalent

Experience Driving Required - 0-1 Year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.