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21 Feb 2025

Manager, Facilities & Operations

🇺🇸 Landover, MD, USA
Full Time
3+ years exp.
US$75,000 – US$85,000 per year

The Washington Commanders are seeking a passionate and experienced Manager, Facilities & Operations to lead stadium operations and deliver a world-class environment for fans, players, and staff. In this role, you’ll oversee teams, coordinate with departments, and manage key areas like safety, maintenance, and event readiness, ensuring compliance with NFL standards and industry best practices. This is an opportunity to drive innovation, optimize performance, and make a lasting impact in a fast-paced, high-energy environment. If you’re ready to lead and set the standard for excellence, join us and apply today!

Essential Responsibilities:

· Supervise and coordinate facilities assistants, building engineers, and part-time staff.

· Oversee stadium operations, including safety, security, building maintenance, vendors, and contractors, ensuring compliance with organizational standards.

· Provide leadership, guidance, and performance feedback to drive continuous improvement and team development.

· Ensure compliance with NFL regulations, Best Stadium Operating Procedures (BSOP), and all applicable federal, state, and local laws.

· Develop and enhance standard operating procedures (SOPs) to improve accountability, efficiency, service quality, and safety.

· Manage daily operational policies and procedures for stadium maintenance and logistics.

· Administer planning, organizing, scheduling, and monitoring of operational staff assignments.

· Coordinate stadium usage with internal departments (e.g., Groundskeeping, Facility Maintenance, Game Presentation, Scoreboard Operations) to ensure event readiness.

· Oversee facility functions, including housekeeping, snow removal, and operational logistics.

· Maintain and protect stadium assets, ensuring optimal condition, inventory tracking, and budget planning for replacements.

· Deliver a clean, safe environment for staff, players, and fans, including storage and backstage areas.

· Develop and manage budgets, capital projects, and procurement of necessary supplies and equipment.

· Coordinate required inspections and maintenance contracts for key systems (e.g., fire suppression, elevators, security).

· Work closely with the Vice President, Operations to ensure optimal performance of all building systems.

· Conduct routine stadium inspections and manage game-day facility responses from the Stadium Command Center.

· Support safety and security operations in coordination with the Director of Security and Transportation.

· Actively participate in event planning, staff meetings, and post-event evaluations.

· Serve as the primary liaison with external vendors, service providers, and operational contractors.

· Research and implement industry best practices to improve service levels, efficiency, and cost savings.

· Maintain organized records and documentation for facility operations.

· Perform additional duties as assigned.

Required Qualifications:

· Bachelor’s degree in sports management, administration, or a related field (or equivalent work experience/certifications).

· 3–5 years of progressive experience in stadium, arena, or large-scale sports/entertainment facility operations.

· 2+ years of direct supervisory experience.

· Strong verbal and written communication skills, with the ability to present to large groups.

· Proven leadership skills in a fast-paced, team-oriented environment.

· Ability to multitask effectively and manage competing priorities.

· Proficiency in Microsoft Office (Word, Excel, Project, Outlook).

· Familiarity with CMMS (Computerized Maintenance Management Software) is a plus.

· Spanish language proficiency is a plus.

· Flexible schedule, including availability for game days, evenings, weekends, and holidays.

· Ability to frequently walk, squat, and lift up to 50 lbs.

Preferred Qualifications:

· Experience developing and managing budgets.

· Familiarity with local government agencies, municipalities, and community relations.

· Knowledge of occupational hazards and workplace safety protocols.

· Experience with AutoCAD or similar design software.

· Ability to read and interpret construction blueprints and specifications.

Salary Range: $75,000-$85,000

The Washington Commanders offers a competitive salary and an excellent benefits package. If you meet the qualifications listed above, please apply online with a resume, cover letter and salary requirements.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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