Position: Coordinator, People
Department: People
Reports to: Sr Manager, People & HR Analytics
POSITION SUMMARY:
The Coordinator, People is responsible for coordinating a wide variety of people-related processes including the scheduling of hourly event staff group of over 2,000 working at Rogers Arena, and for providing administrative support as required. This is an extremely busy, fast-paced, high-volume position working in a dynamic, exciting environment.
This role will focus on:
- Providing one-stop scheduling services to the hourly workforce, from collecting availability and scheduling events in accordance with scheduling requirements to developing staff deployment plans for all events
- Assisting with administrative functions including monitoring and responding to staff phone calls, emails, and data entry while maintaining detailed records of all call communication
- Administering late requests, schedule and/or deployment changes, time-off requests, availability changes, etc. while maintaining appropriate staffing requirements
- Entering and completing all payroll requirements and process timesheets
- Supporting with processing hires, rehires, transfers, terminations, and offboarding
- Tracking expiration dates and executing applicable action on part-time staff work visas, security licenses, Serving it Right certificates, and forklift licenses
- Tracking part-time staff leave of absences, conducting follow up communication, and ensuring correct paperwork is on file
- Supporting recruitment team with various recruitment activities including one-on-one interviews, reference checks, and Job Fairs
- Administering probationary period completions, entering data into HRIS, and processing according to the compensation plan
- Preparing confirmation of employment letters
- Assisting with coordination of event staff employee programs and events
- Completing various projects and assignments, as assigned
WE HAVE:
- A team you can belong to and believe in
- A fun, high energy environment
- An open mind for new ideas
- The opportunity to embark on a career development journey
YOU HAVE:
- Minimum 2 yearsβ administrative experience, ideally in a human resources department
- Excellent organizational skills, with the ability to handle multiple responsibilities simultaneously
- Motivated by a high-volume workload in a busy administrative role, while continuously finding more efficient ways to perform tasks
- Experience with databases and intermediate to expert level skills in MS Word and Excel
- Demonstrated ability to work as a team player with a high-level customer service focus, responding to all customers with a friendly and professional βcan-doβ approach
- A self-starter attitude that puts thought, creativity, and ingenuity into work assignments
- A team player with a strong client service focus
- Excellent interpersonal and communication skills, with an ability to interact effectively with diverse client groups
- Flexibility and willingness to work some evenings/weekends, as required
YOU MIGHT ALSO HAVE:
- Knowledge of payroll systems and timesheet processing
- Certificate or Diploma in a Human Resources related program, or a combination of education and experience
- Experience in a hospitality environment
Vancouver is one of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.