It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

JOB SUMMARY: The Premium Services Internship plays a crucial role in ensuring an exceptional experience for guests in premium suites and hospitality areas during events and game days. This position involves collaborating with various departments to coordinate catering, audio-visual setups, and overall hospitality services. The successful candidate will demonstrate excellent organizational skills, outstanding customer service, and the ability to handle various responsibilities, including menu planning, order processing, and concierge supervision.

ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

Assist customers with menu planning for nightly suite rentals
Enter in food and beverage orders for all rental suites on catering website
Work with sales department to ensure all suite bookings have hospitality services available and are properly facilitated
Assist with audio visual and set-up for premium spaces
Assist the service team with any pregame meetings
Prepare game day materials
Check game day suites and hospitality areas to ensure catering is as planned
Responsible for distributing materials to the various premium clubs and All You Can Eat space
Supervise concierge staff during game day/events
Assist in training concierge seasonal staff
Answer the Premium Services, Founders Lounge and Direct Phone lines
Monitor email inbox for suite orders and respond to clients as needed
Prepare Mail-outs
Assist in any pre-game experiences
Provide administrative support as directed such as data input, reporting and organizational duties
Provide additional support to ticket sales and services team as needed
All other duties as assigned

PREFERRED QUALIFICATIONS:

Ability to work flexible hours, including holidays and weekends if needed
Available from February 2024-October 2024
Excellent customer service skills
Must be organized and able to multi-task

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!