TITLE: Community Relations Coordinator

POSITION TYPE: Full Time, Non-Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: San Jose, CA

REPORTS TO: Manager, Community Relations

POSTING DATED: May 21, 2024

Pay Range: The pay range for this role is $25.88 - $31.54/hour

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.

Position Overview

The Community Relations Coordinator oversees key programs that are critical to community initiatives and fan development goals of the San Jose Sharks with a specific focus on educational school programming and community initiatives. Under the direction of the Manager, Community Relations this role will be responsible for the planning and day-to-day execution of Community Relations programs.

Essential Duties and Responsibilities:

Manage the day-to-day execution of the Reading Is Cool program, including school visits with S.J. Sharkie
Plan and execute the San Jose Sharks Anti-Bullying Assembly Program presented by Kaiser Permanente
Oversee the FINancials Junior GM program presented by Comerica Bank
Oversee the Sharks Bay Area All-Star Scholarship Team (BAASST) program presented by Chegg including database management, application preparation and review, communication with college counselors, hosting the Sharks BAASST night, etc.
Manage online donation platform for in-kind donations and internal requests
Assist in the execution of large community events including Special Olympics Floor Hockey, Hockey Is For Everyone, Pride night, Hospital Visits, Holiday Events, Female Ambassador Grants and other various events while working with cross-functional teams to increase impact
Assist with the planning and execution of league wide programs/initiatives and campaign months including Hockey Is For Everyone, monthly inclusion campaigns, Zebras Care, etc.
Assist with team autograph signings and set up
Execute game day duties as needed including Pride night, Top Reader night, Sharks BAASST night, hosting community groups, player driven initiatives, meet and greets, and various other duties as assigned
Grow and expand Community Relations initiatives and programs with a focus on diversity, inclusion, and belonging; develop new and creative ideas to expand reach and impact of new and existing initiatives/programming
Written communication: craft in-game copy points, articles for the Sharks Community Newsletter, social media captions and other written marketing and recap materials, posting on @SJSCommunity social channels may be required
Handle fan mail including fan packs, Eagle Scout letters, etc.
Perform other tasks and projects as requested by the Manager, Community Relations

Minimum Qualifications

Bachelor’s degree or comparable professional and/or educational experience
Minimum 1-2 years’ work experience in community relations, foundation, non-profit, sports or education preferred
Professionalism when working with athletes, alumni or other VIPs
Demonstrated ability to coordinate and juggle numerous priorities and projects and to meet deadlines without sacrificing effectiveness/quality of work
Excellent communication skills including interpersonal, written, and public speaking
Maintain a public image consistent with “role model” status
Clean DMV record, valid driver’s license and ability to pass a standard background examination
Establish and maintain rapport within and outside of the organization
Ability to provide administrative, financial, and logistical support to meet department goals and objectives while maintaining responsibility for key projects as assigned by the Manager
Demonstrated ability to coordinate and juggle numerous priorities and projects and to meet deadlines without sacrificing effectiveness/quality of work
Excellent interpersonal skills; ability to maintain cooperative relationships with other departments and employees
High degree of creativity and/or originality as it pertains to taking a program from idea to execution using strategy
Excellent computer skills; proficient in Word, Excel and PowerPoint

Physical Requirements

Ability to sit, stand and utilize a computer for extended periods of time
Communicate via phone and email with a variety of individuals
Ability to bend at the waist, reach overhead and lift up to 30 lbs. with or without accommodation
Physically navigate stairs at SSE facilities during normal work hours and events with or without accommodation
Ability to work flexible hours and occasional extended hours including nights, weekends, holidays (all with advance notice)
May be required to travel to other company locations
May be required to attend conferences, events, and training sessions within Bay Area or in or out-of-state locations

What We Offer

Competitive compensation
Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
Pretax Transportation Benefit
401K (pre-tax and Roth options)
Generous Paid Time Off Policy
Minimum of 10 Paid Holidays and Wellness Days per year
Complimentary or discounted sports and concert tickets
Other League & partner discounts
Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
Potential for flexible scheduling and telework opportunities
Free access to on-site Volta EV charging stations on non-event days

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us.Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to ourpositions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.