JOB SUMMARY
The Philadelphia Phillies are looking for a full-time Social Media Representative to be a key player on the organization’s social media team, contributing to the day-to-day publishing and overall establishment of the Phillies as a best-in-class organization across the digital and social landscape. The ideal candidate is outgoing and creative with a passion for storytelling.
The right mix of collaboration, quick thinking and strong communication will be paramount in this role which will require approaching decisions swiftly and strategically. Efficiency, teamwork and a knack for creative ideation will help guarantee success in both this role and within the department.
RESPONSIBILITIES
- Responsible for contributing to Phillies, Citizens Bank Park, Phillie Phanatic and Phillies Player Development social media accounts.
- Assist with the creation and scheduling of content across all platforms including: Twitter (X), Facebook, Instagram, TikTok, YouTube, LinkedIn, Snapchat, Reddit, Pinterest, Medium and others.
- Assist with developing, owning and managing the voice of the Phillies and ancillary accounts across all social platforms, monitoring sites on an on-going basis and engaging in real-time customer service.
- Manage and execute content calendar for all social channels, initiatives and events.
- Engage in conversation and community management across social channels to deepen the organization's connection with our fans.
- Field requests from other departments for social media coverage needs.
- Work to maintain Phillies brand voice on social media so it remains fresh, cohesive, topical and recognized both locally and throughout MLB and sports.
- Develop regular, detailed reports on social performance and analytics, and utilize analytics to assess strategies.
- Remain abreast of emerging social media platforms and industry trends to continue and support innovation and marketing of the Phillies brand.
- Support the advertising sales team in the planning and coordination of sponsored partner initiatives and activation.
- Assist with strategy development across various content areas including, but not limited to in-game coverage, team news & info, mascot and community initiatives, and others.
- Collaborate with various content creators (designers, video editors, etc.) on content development and execution.
QUALIFICATIONS/PROFICIENCIES
- 1+ years of experience in social media, marketing, communications, journalism, advertising or equivalent related work or educational experience.
- Strong written and verbal communication skills.
- Positive attitude, strong work ethic and ability to collaborate across departments to see projects to completion.
- Demonstrated ability to identify high-quality content pieces.
- Experience with Adobe Creative Cloud (Photoshop, Premiere Pro, After Effects) strongly preferred and Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience working with various digital reporting tools, with proficiency in Sprinklr or Emplifi preferred.
- Deep understanding and knowledge of social media platforms.
- Familiarity with Mirrorless/DSLR cameras .
- Ability to work flexible hours including nights, weekends and holidays.
- Ability to collaborate and work independently successfully.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.