Social Responsibility & Youth Engagement Specialist

Before we get into the specifics of the role, there are a few things we want you to know:

At the Orlando Magic, our approach is to not only learn as much about you as we can, but for you to learn about us. This is definitely a two-way street, so time with your potential new leader, teammates, and/or other departments that the role will work with is critical. It isn’t just, “what are we looking for”, but also, “what do we have to offer you” and “are we the right fit for you.” While every position is different, our interview process is typically a three-step process, sometimes more depending on the level and nature of the role.

What we offer you:

• 18 days of personal time off per year + 13 holidays (that is 31 paid days off year!) plus reduced summer work hours (every other Friday off during the off-season, which averages to another 8 days)
• A hybrid work model, casual work attire on non-game days, staff tickets to Magic home games, learning and development opportunities, Employee Resource Groups (ERGs), company sponsored events, volunteer opportunities & outings for every employee
• Fantastic benefits that include: medical, dental, vision, 401(k) with company matching, mental wellness resources, subsidized gym memberships, maternity & paternity leave
• Culture built on Community, Innovation, Legendary and Teamwork!

A quick summary about the role:

The Social Responsibility & Youth Engagement Manager will design and implement quality community outreach initiatives that align with the corporate business goals and fulfill the mission of the Social Responsibility department.

What the role will do:

• Manage aspects of Social Responsibility that align with the department’s focus areas of education, health & wellness, homelessness and the arts. These programs include, but are not limited to ticket programs, player initiatives, Magic Fit, NBA Cares, GP/cause marketing.
• Collaborate with Live Entertainment on all pre-game and in-game presentations, including but not limited to Hometown Hero, STEM All-Stars, Seats for Soldiers.
• Establish relationships with community program leaders and multicultural partners.
• Create a strategy to manage all aspects of initiatives pertaining to, but not limited to Hoops for Troops Week, Noche Latina, Black History Month, Dr. Martin Luther King, Jr. Day, Magic Fit, Magic Volunteer Program, and other programs, through community partnerships, program development, player and employee involvement, internal and external communication.
• Manage two internal Autograph Sessions per year including, but not limited to managing inventory, communicating with internal representatives, planning logistics and tracking.
• Develop and implement multicultural and community observance plan to recognize multicultural observances internally and externally in collaboration with other departments.
• Manage aspects of the Season of Giving including, but not limited to, serving as the primary contact for the annual Shopping Spree and other initiatives.
• Manage all aspects of ticket programs including Share the Magic and general distribution as it pertains to tracking, distribution, database management and refined policies and procedures.
• Manage Orlando Magic game night responsibilities including, but not limited to, theme night game activations and receptions, ticket distribution, pre-game and half-time presentations for fans and community/government leaders.
• Manage aspects community relations initiatives that align with the department’s focus areas of education, health & wellness, homelessness, and the arts and the economically underserved youth. These programs include, but are not limited to holiday outreach, ticket programs, player initiatives and volunteer and cause marketing.
• Collaborate with Marketing to create collateral for in-game announcements, website and print materials for Community and Government Relations programs.
• Research and track key developments, trends and best practices in the community relations and communicate such developments as appropriate.
• Manage Community Ambassadors day-to-day management and scheduling
• Assist in development and execution of overall plan to grow the engagement and development of youth as Orlando Magic fans and basketball.
• Actively support the TNBA partnership to ensure alignment with our brand and core organizational values.
• Manage the day-to-day programs, marketing and messaging of all areas of youth engagement, including Jr. Magic Leagues, Youth Basketball Camps and Clinics
• Provide key support during our various youth initiatives, including, camps, clinics and various youth events, including:
  • Booking talent and legend appearances
  • County Middle School Basketball partnerships
• Work closely with Ticket Sales and Global Partnerships teams to support achievement of youth revenue goals.
• Manage entertainment bookings for camps and Jr. Magic leagues as needed.

• Benchmark best-in-class brands for inspiration and to ensure the Orlando Magic is proactive and innovative with respect to youth sports and grassroots.

• All other duties as assigned.

What the role needs to have:

• Bachelor’s degree required in Marketing, Public Relations or related field or equivalent work experience.
• Minimum 3 years of community outreach experience required.
• Minimum 2 years of supervisory experience required.
• Experience in professional sports preferred.
• Ability to work all Magic home games plus a select number of non-Magic events. This includes the ability to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.
• Proficient in all Microsoft Office products and other related computer skills required.

Physical requirements

• None

If this opportunity is a job you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply!

All offers of employment are contingent on successful completion of our pre-employment screenings, that will include a background check and may include a drug screen.

Please note that this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means.

The Orlando Magic is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. If you’d like more information about your EEO rights as an applicant under the law, please visit http://www1.eeoc.gov/employers/poster.cfm