The New York Jets are searching for enthusiastic, motivated candidates to join our team! This position is for anyone who is looking to learn and contribute to ticketing operations. This is a hands-on position helping the box office staff with daily operations.

Job Duties:

Assisting ticket operations department of all ticketing responsibilities
Archtics is our ticketing system that we use day to day. Training will be provided.
Creating accounts in Archtics and loading emails onto accounts.
Understanding Jets Account Manager mobile ticketing how to sign in, transfer tickets, pull up mobile tickets and saving tickets to wallet.
Supervising staff for all training camps dates including weekends.
Working with the ticket scanners for training camp and learning how they operate.
Assisting mobile ticket issues at all gates MetLife Stadium for pre-season games.
Updating the player roster into Archtics and making sure all player Ticketmaster accounts are active.
Ticket Assistance with other departments in the organization such as suites, sponsorship, marketing, and media tickets/parking.
Involved in testing PDF and mobile parking before its live on Jets account manager.
Generating invoices, creating PowerPoint docs for mobile ticketing, making payments to accounts, making calls to get credit card info, creating accounts, and assisting with Jets Account Manager.
In-house parking distribution onto accounts to manage online.
Assisting accounts on accessing tickets or parking with an email or phone call.

Required Skills & Qualifications:

Strong organizational skills and ability to multi-task in a fast-paced environment
Attention to detail, proven ability to problem solves and act with a sense of urgency
Strong work ethic, positive attitude, willingness to accept all assignments, quick learner
Willingness to work weekends or extra hours
GPA of 3.0 or better
Proficient in Microsoft Office - PowerPoint, Word, Excel
Must have own housing and transportation to and from Jets training facility, MetLife Stadium, special events.

This positions dual reports to the Vice President and Director of Ticket operations.

Anticipated duration: June 2024 through August 2024

GENERAL INFORMATION A background check will be conducted prior to the start of the position. The New York Jets are proud to be an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, creed, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender (including gender nonconformity, status as a transgender individual, gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, affectional orientation, marital status, civil union status, and domestic partnership status, age, physical or mental disability, genetic information, service in the uniformed services, or any other characteristic protected by federal, state or local law. The New York Jets are committed to providing reasonable accommodations for candidates with disabilities.

Consistent with our commitment to maintain a safe workplace, all new hires are required to be fully vaccinated against COVID-19 and provide verification of vaccination prior to their start date, unless they receive an approved exemption under applicable law. “Fully vaccinated” refers to at least two (2) weeks after the final dose on a two-dose vaccination series (Pfizer or Moderna) or at least two (2) weeks after a single-dose COVID-19 vaccination series (Johnson and Johnson). In accordance with CDC recommendations, we recommend all new hires and employees stay up to date with their COVID-19 vaccination. “Up to Date” currently means that a person has completed their primary COVID-19 vaccine series, plus a booster vaccine, if eligible. For more information please refer to the below CDC page:
https://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html

Summer Intern - Box Office