The New York Jets Premium Partnerships department is seeking a qualified candidate who is enthusiastic, committed, and has a strong work ethic. The Premium Partnerships Service Intern is an integral member of the service and sales teams. The primary responsibilities of this role are to assist with execution of customer service deliverables, CRM management, administrative support, event support, and Jets home gameday execution. The opportunity will provide an in-depth experience of working with a professional sports team’s hospitality, service and sales groups.

Responsibilities:

Event operations: assist with planning and event logistics, manage RSVP lists, on-site event activations, and post-event recaps.
Ticket management: assist with suite ticket execution including all third-party events and NY Jets home games at MetLife Stadium.
Assist with Premium Gifting program, including budget and inventory management as well as NFL Licensee vendor relationships.
Assist in coordination of gameday operations interns whose responsibilities include pregame field pass check-in and escorting, suite-item delivery, Jets Legends escorting, and general gameday administrative tasks.
Manage on-site catering for Third-Party Events at MetLife Stadium, including all concerts, soccer games, college football, etc.
Daily CRM management: update suite account records and maintain accurate marketing lists. Strong focus on suite touchpoint and ROI campaigns that include, but are not limited to, ticket and event utilization and conversion.
Track and manage exclusive partner gameday assets
Assist sales and service teams with daily administrative tasks.

Requirements:

Prior internship experience preferred
Thrives in a fast-paced environment
Enthusiasm for providing excellent customer service
Proactive in identifying opportunities, diagnosing challenges, and developing plans for improvement
Well-organized with strong attention to detail
Strong, effective communication skills, both verbal and written
An ability to produce high quality work while meeting deadlines
Advanced computer skills: Word, Excel, PowerPoint, etc.
Proactive, creative and willing to learn on the go
Flexible team player, willing to go the extra mile while maintaining a positive attitude
Must be available to work flexible hours as required including nights/weekends/holidays as per the MetLife Stadium summer concert schedule, NY Jets training camp schedule, Jets home game schedule, and any additional partnership events
Position is based in Florham Park, NJ. Frequent travel is required to MetLife Stadium in East Rutherford, NJ. Candidate is required to provide own transportation to and from locations

Anticipated duration: May 2024 through January 2025

GENERAL INFORMATION A background check will be conducted prior to the start of the position. The New York Jets are proud to be an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, creed, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender (including gender nonconformity, status as a transgender individual, gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, affectional orientation, marital status, civil union status, and domestic partnership status, age, physical or mental disability, genetic information, service in the uniformed services, or any other characteristic protected by federal, state or local law. The New York Jets are committed to providing reasonable accommodations for candidates with disabilities.

Consistent with our commitment to maintain a safe workplace, all new hires are required to be fully vaccinated against COVID-19 and provide verification of vaccination prior to their start date, unless they receive an approved exemption under applicable law. “Fully vaccinated” refers to at least two (2) weeks after the final dose on a two-dose vaccination series (Pfizer or Moderna) or at least two (2) weeks after a single-dose COVID-19 vaccination series (Johnson and Johnson). In accordance with CDC recommendations, we recommend all new hires and employees stay up to date with their COVID-19 vaccination. “Up to Date” currently means that a person has completed their primary COVID-19 vaccine series, plus a booster vaccine, if eligible. For more information please refer to the below CDC page:
https://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html

Seasonal Intern - Premium Partnership Service