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27 Jun 2024

Security Manager

๐Ÿ‡บ๐Ÿ‡ธ Nashville, TN, USA
Full Time
3+ years exp.

POSITION OVERVIEW:

The Security Manager will oversee the day-to-day physical security of the Stadium and contribute to the oversight of the public safety of all Stadium events.

RESPONSIBILITIES:

  • Manage the 24/7 stadium security department, which includes training, scheduling, and project development.
  • Hire, train, coach, motivate, and provide performance evaluations for security staff personnel who report to the department.
  • Assist with training and exercises, including content development and delivery.
  • Maintain paperless associate files for the Security department.
  • Lead the Security department as a user of numerous software systems used by the security department and other departments within the Stadium.
  • Manage the inventory and assets of the Security department.
  • Maintain an effective electronic/hard key access management program.
  • Manage CCTV and all security programs and technologies used at the Stadium.
  • Develop and implement security policies and procedures for the Stadium.
  • Administer security measures and provide operational support, ensuring a safe environment for visitors, fans, and employees.
  • Maintain and implement the fire safety, emergency preparedness, and life safety policies and procedures.
  • Maintain and review licensing for organization and personnel.
  • Oversee electronic tracking of all incidents along with reporting procedures.
  • Administer facility security, access, and key control systems and radio communications.
  • Manage quality assurance for all policies, procedures, and technologies.
  • Ensure security measures comply with State, Federal, and league requirements.
  • Assist in preparing and managing the department's operating budget and contribute to any capital expense requests.
  • Develop effective working relationships with local agencies including Metro Police and Fire Departments, and EMS.
  • Ensure the delivery of exceptional customer service and public relations.
  • Exhibits confidence in self and others; inspires and motivates others to perform well.
  • Readily accepts feedback from others and provides vision and inspiration to peers and subordinates.


SUPERVISORY RESPONSIBILITIES:

  • Manage all venue security staff.


QUALIFICATIONS:

  • Minimum three years of experience in security, law enforcement, or military.
  • Proficiency in Microsoft Office products including Word, Excel, Publisher, PowerPoint; Vizio; and Outlook.
  • Experience operating 24/7 software or ISS 24/7, Visitor Management Systems, Avigilon Control Center, Genetec VMS (or like systems).
  • Comfortable training groups or individuals about operating systems.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Previous effective leadership experience and managerial roles.
  • Proven ability to lead, understand, and communicate effectively.
  • Proactive approach toward day-to-day activities and effective planning.
  • Ability to enhance and lead a positive and encouraging work environment.
  • Skilled at building positive, professional relationships with both internal and external partners.
  • Proven to perform well under pressure, including a strong ability to multitask.
  • Experience with innovative optimization of leading performance standards for Security processes.
  • Ability to work within a team and independently.
  • Work in compliance with the provisions of the Occupational Health & Safety Act.
  • Thorough knowledge of CCTV, fire alarm systems, computerized access control systems, and wireless radio communication.
  • Maintain an effective employee & visitor photo ID and credential program.
  • Qualified Promise Zone Residents are given priority treatment.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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