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26 Jun 2024

Front Desk Ticket Office Event Staff - Michigan Intl Speedway

🇺🇸 Michigan, USA
Part Time
1+ year exp.

MICHIGAN INTERNATIONAL SPEEDWAY

Nestled on more than 1,400 acres in the Irish Hills of Southeastern Michigan, Michigan International Speedway is a track rich in racing history. It has been the love of NASCAR racing and the thrill of a great time that has made it a favorite of race fans and drivers alike for more than 50 years. Michigan International Speedway has more than 12 campground and is the state of Michigan’s largest registered campground. In addition to two great weekends of racing, the speedway is home to events throughout the year including the MIS Backyard Hockey Tournament, Faster Horses Festival and Nite Lites.

Michigan Intl Speedway is hiring for Front Desk Ticket Office Event Staff. This position will provide customer service, product upsell, and order processing via telephone, mail, and walk-ups. This is a part-time seasonal position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Processing orders in the Ticketing System.
  • Making outbound calls to patrons as needed.
  • Day-to-day Admin Front Desk/Ticket Operations.
  • Greeting/assisting all guests.
  • Shipping/Receiving/Daily Office Mail:
    • Record incoming UPS, Fed-X and USPS packages daily & communicate to recipients.
    • Utilize SendPro online to ship all outgoing packages/mail as needed.
  • Assist with Event preparation for Ticket Operations.
  • Assist all departments with special projects as needed.
  • Some nights and weekends required.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • 1-2 years’ event staffing or ticket sales experience preferred.

OTHER SKILLS, ABILITIES, AND/OR QUALIFICATIONS

  • Minimum 18 years of age.
  • Excellent phone etiquette and customer service skills.
  • Strong computer skills with the ability to learn quickly in a fast-paced environment and work within Web-based applications.
  • Proficient in Microsoft Programs (Excel, Word, PowerPoint).
  • Ability to maintain spreadsheets and files.
  • Detail-oriented individual with strong organizational skills and the ability to multi-task.
  • Must be able to work independently and in a team environment.
  • Attention to detail and ability to provide a high level of customer service is required.
  • Comfortable working in a fast-paced, high-energy environment.
  • Flexible schedule during event time.
  • Previous cash handling experience preferred.
  • Reliable transportation to and from the track location.
  • Pass background screening.

Apply Now!

Learn more about this role and our team by applying at www.careers.nascar.com for consideration.

We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

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