Our Values are simply the things that are most important to us and will be demonstrated through the way in which we behave in achieving our business objectives. Our people are at the centre of the delivery of our Club Values.
The position's purpose is to work within the Operations department of Fulham Football Club on the Facilities Helpdesk Administrator. The ideal candidate will also have experience working in a Facilities and Maintenance environment and have used various CAFM Systems
Responsibilities include but are not limited to:
• Working on a Facilities Helpdesk
• Assisting the Contract Managers
• Raising Purchase Orders
• Approving of Invoices
• PPMS
• Use of CAFM systems
• Assigning jobs to Engineers and closing them when completed
• Dealing with Engineers and assisting the site management
• Weekly Reports and attending meetings
• Scanning and uploading all statutory compliance and supporting documentation onto the Compliance System
• Identify areas of non-compliance and missing documentation within the business on a daily basis and issue reports & updates to the relevant staff for actioning
• Follow up and where possible ensure that all actions/non compliances resulting from the issuing of the above reports are completed in the required time frames
• Respond to requests for any information relating to the Compliance System from Clients and relevant staff
SAFEGUARDING
Fulham Football Club acknowledges that everyone has a responsibility for the wellbeing and safety of children, young people
and adults at risk who are under the Club’s care or utilising the Club’s facilities.
As part of Fulham Football Club’s commitment to providing a safe environment for children and adults at risk the Club
requires all staff in child, young person and ‘adult at risk’ facing roles:
• To be clear about the clubs responsibilities when running activities for these groups;
• Will have read and understood the suite of safeguarding policies including safeguarding children policy, adults at risk
policy, anti-bullying policy, whistleblowing and equality policy;
• Understand and promote staff and players code of conduct;
• Will understand how to refer a concern;
• To be consistent role models;
• To complete the Fulham safer Working Practice Workshop as part of induction and the FA Safeguarding Children
workshop; and
• To monitor repeated incidents of poor behaviour and liaise with their DSO or Head of Safeguarding.
EQUALITY, DIVERSITY & INCLUSION
We are committed to supporting an environment where all staff have a personal responsibility to uphold the Club’s Equal
Opportunities Policy by treating fellow employees, prospective employees, casual workers, prospective casual workers, players,
prospective players and customers fairly and impartially.
The ideal candidate will have previous facilities help desk/admin experience, and preferably experience of hard and soft services and contract management. They must have knowledge of the use of CAFM systems and be skilled in all Microsoft applications. They must be a team player and have excellent communication skills with the ability to work off their own initiative.
