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2 Jul 2024

Morning/Afternoon - Security Representative

🇺🇸 Detroit, MI, USA
Full Time
3+ years exp.


Job Summary:

Are you looking to joining a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission!

Here at the Detroit Pistons, we are focused on equality for all. We work collaboratively to foster a diverse and inclusive work environment that celebrates our differences while driving innovation and equity. Creating impactful experiences on and off the court is what we do - and ensuring that everyone has a voice is how we do it.

Security Representatives protect the organization’s physical assets by maintaining and safeguarding the physical perimeter, exterior and interior, of the Pistons Performance Center. This position is responsible for responding to and overseeing emergency situations and coordinating with external resources.

Key Responsibilities:

Include the following as well as other duties that may be assigned.

  • Provide security protection for the Pistons Performance Center facility, proprietary material, and personnel within the areas of responsibility to preclude unauthorized access, theft, or intentional destruction.
  • Monitor flow of personnel entering and exiting the facility. Audit personnel/visitor authorization and control activities to verify personal and organization ID.
  • Ensure the protection of employees, guests, and patrons to include potential situations and physical confrontations.
  • Visually inspect common areas to prevent any hazards, ensure proper safety procedures are followed and provide documentation of security, fire, and safety deficiencies.
  • Escort guests and organization personnel throughout the facility as directed.
  • Respond to emergency situations, including employee injuries.
  • Respond to incidents, investigate, interview, and gather pertinent information to complete incident reports.
  • Assist in the development and implementation of new and improved security programs.
  • Maintain an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties.
  • Provide an atmosphere in which all Detroit Pistons employees and visitors know that the Detroit Pistons responds to and cares about their needs; provides a courteous, respectful, and cheerful interaction with each employee and visitor as perceived from their point of view; presents a good image of the Pistons and its security department.
  • Acts to ensure that all property removal is conducted within appropriate policy requirements.
  • Knowledge and ability to coordinate basic First Aid instructions.
  • Carries out specific tasks and duties of a similar nature and scope as required for the assigned site.
  • Available to work a flexible schedule that includes evenings, weekends and holidays as required.


  • High School Diploma/GED or equivalent experience
  • Security, law enforcement, fire/medical service or military experience required, and CPR/First Aid and AED training preferred
  • Proof of Valid Driver’s license Required
  • Ability to exercise good judgment in emergencies and must possess effective communication skills
  • Interpersonal and leadership skills with the ability to engage with fellow Security Team members and the public in a professional manner
  • Ability to navigate windows-based security software such as CCTV, access control, visitor management login/logout and fire/life safety systems
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of employees and guests
  • Must be able to bend and lift objects vital to perform primary duties
  • Must be able to work in a variety of climates including heat/cold, humidity, rain and darkness
  • Must be able to defend self or others, using minimal force if vital and only in accordance with corporate use of force policies
  • Scheduling flexibility and ability to work event days as well as non-event days
  • Must pass a criminal background check and motor vehicle history check in accordance with company policy and periodically checked thereafter


The Detroit Pistons organization is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from public health authorities and our medical advisors, we require that all Pistons employees be fully vaccinated against COVID-19. We will consider requests for exemptions to accommodate individuals who cannot be vaccinated due to a medical condition or sincerely held religious belief, practice, or observance.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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