Account Executive, Membership Sales

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years.

Position Overview:

Chicago Fire Football Club is seeking a dynamic Account Executive of Membership Sales to join our team! In this role, you’ll be responsible for maximizing revenue, achieving sales targets and metric expectations, prospecting a pipeline of prospective clients through various tactics, and building strong, authentic business relationships. We’re looking for confident and driven individuals eager to advance their careers in the professional sports industry. The Account Executive will report directly to the Sr. Director of Membership Sales and Inside Sales.

Job Responsibilities:

• Drive Revenue Growth: Consistently produce strong sales results for multi-match packages and a full range of Chicago Fire FC group and hospitality products.
• Achieve Outreach Metrics: Consistently meet or exceed key performance indicators, including call volume (80 calls per day), talk time, referrals, and appointments (5 completed per week).
• Prospect New Opportunities: Utilize creative strategies for appointment setting and relationship building, including outside meetings, networking events, and leveraging prospect tickets.
• CRM Management: Accurately enter and manage all prospect and customer information in the CRM platform to ensure effective reporting and pipeline management.
• Engage in Sales Events: Participate in sales, promotional, and team events to generate new prospects and referral opportunities, both during games and outside regular business hours.
• Deliver Exceptional Service: Provide outstanding customer service to all prospects and clients.
• Foster a Positive Team Approach: Maintain an optimistic, team-first attitude and a competitive drive to excel.
• Contribute to the Fire’s Sales Culture: Demonstrate strong interpersonal skills, positivity, professional follow-through, and openness to new ideas.
• Additional Duties: Perform other responsibilities as assigned.

Required Qualifications:

• 1-2 years of sales experience required
• Must display a strong work ethic and desire to build a career in professional sports
• Excellent interpersonal and communication skills
• Willingness to learn in a fast-paced environment
• Desire to be a sports sales industry leader
• Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays

Preferred Qualifications:

• Bachelor’s degree in sports management, business administration, or a similar field
• Experience with collegiate, elite, or professional sports sales
• Spanish language fluency
• Familiarity and knowledge with Ticketmaster Archtics and Salesforce CRM

Please note:

• Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club.
• CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.
• If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the People and Culture Department at [email protected] to let us know the nature of your request and your contact information.

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