Chicago Fire Football Club is a Major League Soccer team that was founded in 1997. Under new ownership, the Club recently returned to Chicago’s iconic Soldier Field, opened a new 50,000-square foot office in the heart of the city, and will unveil a premium state-of-the-art Performance Center in January 2025. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the company in the coming years.

At Chicago Fire Football Club, we’re on a mission to entertain, serve, and unite Chicago by delivering excellence on and off the pitch to ensure a world-class experience. As a club we let our values guide everything we do: we uphold uncompromising integrity, show respect for all at all times, never settle for less, constantly innovate, and hold ourselves relentlessly accountable.

Position Overview:
Chicago Fire Football Club is seeking a dedicated Account Executive of Group Sales to join our team! You will be responsible for maximizing group sales revenue, meeting set sales goals and metric expectations, and building a pipeline of prospective clients by networking to establish authentic business relationships. We are searching for sellers fluent in Spanish who are looking to build their careers in the professional sports industry. This position will report to the Director of Group Sales

Job Responsibilities:

Achieve Outreach Metrics: Maximize group ticket sales and ticket sales revenue through the execution of sales calls (80 per day) and weekly meetings
Outbound prospecting: Strategically prospect new group sales opportunities and build relationships in the Chicagoland Hispanic community
Ticket Offers: Spearhead assigned ticket offers and maximize sales through building relationships with local organizations
Revenue Goals: Achieve or surpass quarterly revenue targets through proactive sales strategies and effective relationship management.
CRM Management: Enter all pertinent prospect and customer information in CRM platform for efficient reporting and effective pipeline management
Engage in Sales Events: Work assigned sales, promotional, and team events to develop new prospects and referral opportunities during games and outside business hours
Deliver Exceptional Service: Provide best-in-class customer service for all prospects and clients
Foster a Positive Team Approach: Maintain an optimistic team-first attitude, as well as the competitive desire to be the best
Support Group Sales Team: Assist members of the group sales team with in-person meetings and sales pitches as needed, including translating for other team members to ensure clear communication and understanding.
Additional Duties: Other duties as assigned

Required Qualifications:

Spanish language fluency
1-2 years of sales experience
Must display a strong work ethic and desire to build a career in professional sports
Excellent interpersonal and communication skills
Willingness to learn in a fast-paced environment
Desire to be a sports sales industry leader
Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays

Preferred Qualifications:

Bachelor’s degree in sports management, business administration, or a similar field
Experience with collegiate, elite, or professional sports sales
Familiarity and knowledge with Ticketmaster Archtics and Salesforce CRM

Please note:

Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club.
CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the People and Culture Department at [email protected] to let us know the nature of your request and your contact information.

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Account Executive, Group Sales (Spanish Speaker)