JOB TITLE: Human Resources Generalist (Ballpark Operations)
DEPARTMENT: Human Resources
REPORTS TO: Sr. Manager, HR Operations
FLSA STATUS: Exempt
COMPENSATION: $60,000 - $75,500 USD

BEING PART OF THE TEAM
Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, work to create and inspire change in an engaging, collaborative and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?

OUR STORY
THE CHICAGO CUBS FRANCHISE The Chicago Cubs franchise, a charter member of Major League Baseball’s National League since 1876, has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee, iconic Wrigley Field has been the home of the Chicago Cubs since 1916 and is the second oldest ballpark in Major League Baseball. In 2009, the Ricketts family assumed ownership of the Chicago Cubs and established three main goals for the organization: Win the World Series, Preserve and Improve Wrigley Field, and Be a Good Neighbor.

HOW YOU’LL CONTRIBUTE:

The HR Generalist will be responsible for supporting the Ballpark Operations department and acting as the primary HR point of contact during events taking place at Wrigley Field. Due to the live events nature of our business, this will require the ideal candidate to be available 80-100 nights, weekend and holiday days per year to support our Ballpark operations Associates. This role is accountable to ensure operational excellence in the execution of all HR processes and compliance with all applicable plans, contracts, collective bargaining agreements, laws, and regulations.

THE DAY-TO-DAY:

Support all people processes for seasonal ballpark staff, including onboarding, accommodations, policy implementation and adherence, training, performance management, and off-boarding
Interpret and advise on HR policies; maintain in-depth knowledge of legal requirements related to the day-to-day management of employees
Support Employee Relations needs, including conducting investigations in a thorough manner and ensure consistent application of disciplinary actions
Provide day-to-day coaching and performance management guidance; work with managers and employees to build strong work relationships, resulting in high productivity and associate retention
Consult with and advise managers on employee and labor relations; maintain understanding of all collective bargaining agreements
Guide managers through the execution of HR processes and programs (e.g., on-boarding, performance management, recruitment, compensation planning, etc.)
Assist in developing and executing policies and processes for all Operations employees, including but not limited to onboarding, training, performance management, and off-boarding
Work with business managers and HR team to identify and implement HR process improvements
Manage administrative tasks for assigned employee groups, including data entry in Workday; ensure all data remains accurate and is entered in a timely manner
Respond to employee questions in a timely and accurate manner
Assist in the communication and interpretation of all organizational policies

WHAT YOU’LL BRING:

Bachelor’s degree or equivalent experience
Minimum 3 years of human resources experience
Minimum 1 year of employee relations experience
Availability to work 80-100 night, weekend, and holiday days per year to support operations at Wrigley Field, including Cubs games, concerts and other major events

WHAT SETS YOU APART:

Experience supporting seasonal and unionized workforces
Experience with processing high-volume transactions in Workday (HRIS)
Track record of simplifying and optimizing processes to increase efficiency

TOTAL REWARDS:

On-site parking
Transit benefits
Paid time off: Personal, Sick, Vacation Time, Office Holidays & Winter Break
Flexible work arrangement
Casual work attire environment
Complimentary Meal & beverage plan
Cubs home game & spring training game ticket allotment
Access to campus wide Wrigley Field events & pre-sales
401K Plan Employee Contribution & Employer Match
Benefit Plans: Medical, Dental, Vision & Life Insurance
Health & Wellness engagement & programming
Variety of associate special events, volunteer opportunities and partnership discounts
Tuition Reimbursement
Free access to EV charging stations

* This job posting includes the anticipated compensation, which reflects the hourly rate or salary range the Chicago Cubs and its affiliates are considering for this role in the specified location(s) as of the posting date. Where anticipated compensation is a salary range, the actual base salary offered within that range will be reflective of the candidate’s skills and experience.

The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.