Job Title: Account Manager, Corporate Partnerships

Department: Corporate Partnerships

Reports to: Director, Corporate Partnerships

# Direct Reports: N/A

Perks and Benefits:

FREE: breakfast, lunch, parking, on-site gym and training classes, and gym membership at Chicago Athletic Clubs. Free Peloton membership, casual dress environment, access to United Center concert events, competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance), comprehensive PTO package, social events, volunteer opportunities, and focused learning and development.

What It’s Like Working Here:

The Chicago Blackhawks experience isn’t just on the ice. Our office, located in the United Center, promotes a fun, engaging, fast-paced and collaborative atmosphere where we can celebrate both hockey and each other. Our commitment to curating an environment where all individuals feel empowered to bring their best self to work each day can be seen throughout our organization. Whether you are a job seeker looking to join the organization, a current member of our amazing team, or someone looking to help support our mission, our goal is the same – to reimagine the potential of hockey, which we strive to achieve through memorable, inclusive experiences.

The Ideal Candidate:

The Chicago Blackhawks is looking to add an experienced Account Manager, Corporate Partnerships to the team! Our Star Player will be someone with a proven track record of success in client service or account manager that is passionate about being our unwavering brand champion and has a keen eye for the minutia.

The Top Shelf:

Owns and manages execution of contractual elements on behalf of a list of pre-assigned partnership accounts. This person will be responsible for delivering all contractual obligations and providing superior customer service and strategic guidance throughout the year and manage partner renewals when contract terms expire and upsells during partner terms as a key member of the Blackhawks CP team and broader revenue team.

How You'll Contribute:

Coordinate and implement contractual partnership assets within each agreement prior to and throughout each season, including but not limited to signage, partner activations and events, out of home placements, broadcast and radio spots, social/digital media campaigns, email, retail promotions, and VIP hospitality
Lead communication efforts with client/client agency regarding team contractual elements, pivots, and bonus opportunities in a professional and consistent manner
Collaborate with Chicago Blackhawks Marketing Team to determine strategy and execution for delivery of all contractual elements
Understand and implement new partner initiatives via effective collaboration with internal departments (i.e., marketing, ticketing, retail, Foundation, etc.)
Provide guidance to graphics team and client to update creative assets and ensure compliance with Chicago Blackhawks brand guidelines
Learn and master Chicago Blackhawks partnership strategy, portfolio, rate card, and tiering system to contribute to team goals and objectives
Be obsessed with the details, ensuring new and renewal partner contracts are clear, accurate, follow Chicago Blackhawks boundary conditions, and contain appropriate billing schedules
Provide feedback and help develop new and creative ways to cater to our current partners in a first-class environment
Identify opportunities to develop new assets, including pitching partner renewals and upsells
Attend various on- and off-site events including games, trips, hospitality events, etc
Participate in regular meetings with the Director, Corporate Partnerships Service & Retention to go over account activations and contractual assets
At end of season, prepare recap decks for each assigned partner with available data, proof of performance photos, and description to measure relative to partner KPIs
Provide support to partners by traveling to business offices, attending events, seminars, charity, etc
Schedule partner engagement and meetings to foster best-in-class relationships
Invite and host partners to games and other Blackhawks and United Center events
Be a thought starter and bring new ideas to team meetings

Player Stats and Qualifications:

Bachelor’s Degree required
7-10 years of client service or account management experience in a sports front office, marketing agency (preference given to experiential or activation agency) or entertainment industry required
Solution oriented team player with a positive mindset
Superior written and verbal communication skills
Superior organization and time management skills
Self-starter ready to own your own book of business
Ability to create PowerPoint presentations, Excel spreadsheets and work in Photoshop
Ability to work extended hours including nights, weekends and holidays
Ability to address, adapt to, and overcome challenges in a fast-paced, dynamic environment
Demonstrated aptitude for driving results
High attention to detail
Demonstrates Chicago Blackhawks core values of integrity, curiosity, empathy, collaboration, and originality

The Team:

The Chicago Blackhawks started their journey as one of the NHL’s “Original Six” professional ice hockey teams in 1926. Members of the Central Division in the NHL’s Western Conference and six-time Stanley Cup Champions (1934, 1938, 1961, 2010, 2013, 2015), the team calls the United Center home.

Each day the Team works to uphold our mission to reimagine the potential of hockey. At its core, the team and greater organization uphold its mission through its core values centered around integrity, curiosity, empathy, collaboration, and originality. They are fiercely dedicated to evolving and delivering new and legendary fan experiences and captivating new and diverse audiences, both on and off the ice. As part of their unwavering commitment to drive impact and purpose in the Chicago community, the organization opened the Fifth Third Arena (the team’s official practice facility and community space for youth hockey development), continues to make expansions to the Chicago Blackhawks Foundation, and acquired the AHL team the Rockford IceHogs.

The Chicago Blackhawks continue to grow in its commitments to honor and celebrate Black Hawk's legacy by offering our platforms, making meaningful contributions, collaborating with Native American people, and reimagining ways to support the many Native American people and communities they live amongst and alongside. They engage in this work through their formal partnership with Black Hawk’s ancestral tribe, the Sac and Fox Nation of Oklahoma, which the tribe established with the Chicago Blackhawks in 2021.

The Chicago Blackhawks is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.