Position: Coordinator, Labor and Operations

Department: Stadium Administration

Reporting Relationship: Reports to the Live Events Manager

Status: Full-Time (Non-Exempt)

Position Summary

This Coordinator, Labor and Operations, will be responsible for the venue’s labor team and event operations for private, internal and major events. This position will report to the Live Events Manager.

Primary Responsibilities

Coordinate event preparation, conversions and breakdown for private, internal and major events
Act as the main point of contact for all labor requests from Tepper Sports and Entertainment staff.
Create and disperse weekly labor schedules that include when labor will be on-site and tasks will be completed.
Collect, track, and allocate labor expenses as they relate to the correct event
Coordinate venue conversions between major events to include labor and necessary rental equipment to complete tasks
Coordinate internal equipment usage, including the tracking of our stadium inventory as it relates to conversions, and events.
Coordinate event operations in collaboration with Live Events Manager to include staff and event parking, gate set up, and additional logistics related to building readiness.
Participate in meetings and discussions with stadium vendors and the venue’s labor union, IA 322, as it pertains to labor and event operations.
Work closely with the events teams and attend weekly meetings to understand logistics related to venue set up.

Special projects as assigned by the Live Events Manager
Actively participate in executing private, internal and major events as needed
Ensure stadium cleanliness and organized storage areas
Additional related duties as assigned

Minimum Qualifications

Bachelor’s degree in Sports and Entertainment Management, Event/Facility Management, or related fields.
3-5 years of event and operations experience
Must have a valid driver’s license
Must pass pre-employment screenings
Must be able to work flexible, non-traditional hours including nights, weekends, and holidays as needed

Preferred Qualifications

Proficient in Microsoft Office, Momentus Elite, and Social Tables
Experience working in collaboration with 3^rd party union & non-union labor vendors
Operations experience in an arena or stadium with knowledge of event set up and building readiness.
Experience working with vendors integral to executing arena or stadium events

Skills for Success

Ability to work independently with minimal supervision
Must possess strong customer service skills
Strong work ethic and attention to detail
Strong verbal and written communication skills
Works well within a collaborative, team-driven, and goal-based environment
Works well under pressure while maintaining a positive attitude
Must maintain complete confidentiality of privileged, and/or sensitive information
Must be flexible to work evenings and/or weekends and all Stadium events, including events held on weekends, nights, and holidays when necessary
Ability to prioritize workload to manage time and tasks while ensuring prompt responses and on-time delivery
Must be a team player, reliable, and dependable

Physical Requirements

Ability to meet physical demands of the job which include lifting (up to 50 lbs), standing, stooping, and walking for an extended period of time
Standing for extended periods of time
Sitting and working at desk on a computer
Walking through the stadium which may include stairs
Ability to work in outdoor stadium environments which may include inclement weather

Work Environment

This position operates in a professional office environment and outside in a stadium facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. This position works a minimum of 40 hours per week.

Labor & Operations Coordinator